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I have bought 3 trucks from them. They do all of my... - RRGO13
I have bought 3 trucks from them. They do all of my services on my trucks. They are an awesome bunch of people to deal with. I will not take my trucks anywhere else.
Top Reviewed Service Specialists At This Dealership
Great service and sales people. I bought new Jeep... - Dadoriz
Great service and sales people. I bought new Jeep Wrangler 2018 and they are doing regular services when needed. Very fast and professional.minimum wait.thank you guys for good work!
Express Lane Advisor
Body Shop Manager
Is this a new beginning’ change is good ! - Matl4man
Always hated going into a dealers den but today it was different’ Doug did a great job representing Lucas Smith dealership’ Today they put a seal coating on our 2020 Dodge Ram Bighorn/Lone Star truck’ After that Doug sat with us in the vehicle and give us an summary presentation of all the bells and whistles in and outside of the vehicle and what each component did and how it would help us in years to come, excellent presentation’ ‘
Great service! They gave me a rental car so I was not... - CATONS4
Great service! They gave me a rental car so I was not inconvenienced by the recall! Very professional and they were unable to get to my car....I received an immediate call to let me know!
Service Department Manager
Excellent Service. People her are friendly and... - e1976am
Excellent Service. People her are friendly and knowledgeable. I would recommend them to anyone I know. They are fast and efficient. Gary and Greg are very pleasant to work with.
Great Jeep buying experience - Katloe
I really like this Jeep. Never thought I would like it so much compared to my Sonata. Seats higher and parking is easy. My husband did good. I will enjoy driving this Jeep.
I have used many service department’s and dealerships... - njwhitt
I have used many service department’s and dealerships and by far Lou Fusz jeep service is superior to any in the area I highly recommended
We used the concierge service fir the first time to have... - Vi
We used the concierge service fir the first time to have the oil changed and tires rotated. Jeff was great to work with and we will use this service again.
These people treated us like we should be treated and... - royeisenhour
These people treated us like we should be treated and their Jeep service department is great. I will go back and recommend these people to my friends
I do not recommend this dealership! very poop customer... - villagecreekdesigns
I do not recommend this dealership! very poop customer service after you purchase your vehicle and take it back for service. They DO NOT stand behind their work at all!! Jeff Elliot is a horrible person to have to work with. I took my Jeep Wrangler to a different Chrysler dealership, and was told by them that Auto Plaza Chrysler did a horrible job and did not route my wires back properly causing them to melt. $1,800 later, my jeep is back to running fine but Auto Plaza did not take responsibility. DO NOT go to Auto Plaza in Farmington, MO. If I could rate 0 stars I would.
Repairs on SRT4 - DAVID M BROOKS
Excellent repairs, fair prices, collaboration with SRT experts got my car running just right at last. Repaired quickly as possible with use of my own parts.
Mike and Rhonda in the service department are always... - Rosefitzu1
Mike and Rhonda in the service department are always awesome they’re polite they work you in if your car is going to be there a while they offer you a loaner I’ve always been very pleased with my customer service there
Emissions Recall - spanntimothy
On January 4, 2020, I took my car to All Star Dodge Chrysler Jeep Ram for a recall for emissions. Jonathan, Service Dept. Representative was very professional. He explain the whole process to me. He answered all my questions. I will definitely take my car to be service at All Star Dodge Chrysler Jeep Ram from now on. I recommend that everyone take their vehicle to them before going anywhere else!
Hassle Free - NBaker
I have purchased 2 vehicles from Belton Auto Credit. Ron (who is sadly retired) was beyond amazing with our first vehicle. Never felt pressured in to buying and always friendly and helpful. Jim has been great with our second vehicle, again friendly and helpful. Never had problems with either vehicle that was not easily and quickly taken care of. Jason and Sean (mechanics) go above and beyond in helping with repairs or just simple questions i may have regarding either vehicle, one of which is already paid off. I have recommended BAC and will continue to do so.
Great experience, was looking for a used mini van, the 2... - jimkimolson
Great experience, was looking for a used mini van, the 2 car seats just werent working in our car anymore so we were excited to upgrade, Tim Simon was great to work with.
The service department here is outstanding, they quickly... - swatcmdr
The service department here is outstanding, they quickly identified the issue with my truck when other dealers couldn't. The staff was awesome to work with and provided me with a loaner. Couldnt be happier with this dealership experience.
Received very good service on a purchase of vehicle... - mdwatring
Received very good service on a purchase of vehicle tires. Good price. Gave me the choice of what day service that would work for me
Customer seevice - msgret03
It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.
service very poor - wedunnit
purchased two new cars. cars are great! service horrible! left oil filter loose twice. will not be back! I can get this kind of service at WAL-MART.
We had a very nice experience at the dealership.... - Kay
We had a very nice experience at the dealership. Everyone was very nice. Donnye are dealer do a great job on getting very thing we we asked for . If you looking for a car plaza Chrysler Dodge Jeep ram
Brand new van with a scratch, promised to fix locally.... - gholdman
Brand new van with a scratch, promised to fix locally. Refused to fix locally so we drove it back with the promise they would deliver back to us and then at the dealer would not promise to deliver it to us. So now we have to drive back to the dealer to pick it up (roughly 80miles round trip) customer service is terrible and empty promises
Very poor customer service. After purchasing brand new... - Maria Maria
Very poor customer service. After purchasing brand new truck horrible time on getting title paperwork and lord help you if you need the service department - even worse.
This is the worse place to ever buy a vehicle from . they... - jeannette02
This is the worse place to ever buy a vehicle from . they lure you in and sale you a lemon. dont go here i would not recommend. ive had my jeep for not even 3 months and problems coming from so many places ive lost count. when i first went to get the jeep it wasnt ready they kept telling me they were working on it , after a week they called me and told me that it was ready, picked the jeep up and one week later started hearing noises from the front end . jj told me to bring it back to have it looked at i did and he told me there was not a problem and thats just how these jeeps sound i knew it was false information being told but i left anyway. now as im driving my truck with children in the back seat it cuts off anywhere highway street parking lots doesnt matter. im going to return this truck and i dont want any dealings with this company. this is the worst company ever . i wouldnt recommend a dog to get a vehicle from here.
My 2008 Jeep commander needed a new water pump, cause it... - Unhappy customer
My 2008 Jeep commander needed a new water pump, cause it was leaking. I took it to this dealership to be repaired. It cost me over $600 and within the week after service it was still leaking. I took it back and showed them where it was still leaking. After speaking with owner he wanted to charge me more to fix it. So the statement of "If it's not right we will make it right" it a lie. I will never take another car her for repairs or anything else for that matter.
We have had nothing but trouble trying to get our 2018... - RamCats07
We have had nothing but trouble trying to get our 2018 Ram diagnosed and repaired at this dealership. Every issue has taken multiple visits to address and then the truck comes back to us with a new problem. The truck is 6 months old and has less than 25k miles on it and they want $120+ to diagnose an oil leak that started immediately after THEY did an oil change! The service department is poorly managed and there seems to be no concern for the customer’s time or the quality of work. I really hope this isn’t the norm for all CDJR service departments. At this point, I wouldn’t even trust them to wash my truck.
The service department is run by a service manager that... - farout1945
The service department is run by a service manager that drives customers away. He lacks just common courtesy, and is a bully. When confronted that he made a mistake he won't listen. He gets angry quickly, and refuses to listen to reason. Perhaps the biggest reason people do not return is the rudeness of the service manager.
My advice is have nothing to do with the service manager.
Great dealership Great service Did great job serving... - mdelgado1315
Did great job serving mom car
Took great care to get job done on time
I will other people about you
Secrewed up work - bobaclone
Had a fuel pump go bad They replaced the fuel pump $900 Five days after replacement check engine light came on Took my truck to another shop they Took the codes out of the computer Five days after that check fuel cap light came on Stop at the dealer and told them what was going on Got the old cold shoulder They said to remove the fuel cap and put it back on. A couple of days later check engine light came back on and fuel cap light never went out. My truck is a Ram 1500 with only 36450 miles Took it to a friends shop and he put it up on their hoist and we found that when they replaced the fuel pump they DID NOT PLUG in some of the wires.
Service manager was great. It stopped there Greg guy... - Wbrantmsn
Service manager was great. It stopped there Greg guy assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work went by there work had just been started on Friday morning. (Car dropped off Wednesday). It is Monday no communications I have had to do all calling! My car will have been there a week tomorrow! Scared to death of outcome of repairs! All attempts to reach service manager have been blocked! Taking car to have it looked over when returned (no trust).
David Taylor Ellisville Chrysler Dodge Jeep RAM