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Amazing Dealer - Lover90
I worked with Brandon Vaughan and he was very professional and very helpful. I would recommend him and Larson Motors anytime. They always have a huge selection of vehicles to pick from. Their service staff is very friendly. I could not ask for anything better from a dealership. If you are in the market for a vehicle ask for Brandon @ Larson Motors and you will not be disappointed. Also, Bobby Brown got my deal approved. Brandon and Bobby have an excellent team work effort for the maximum benefit of the customer. Highly recommended!!!
Technology in the vehicles isn’t the only place - nistno
Was really happy to see the salesmen and staff using technology like iPads and smart devices. When I went to go sign the paperwork the whole desk became a screen and I could easily read everything without my glasses.
Ease of Service - MajorKnight27
When I first found the car that I wanted. I got a text from a salesman the very next day. Frank really helped me out in getting the car and Chase the finance manager was willing to go that extra mile to get me the best deal possible.
Easy process! - Fruitcake
Conner is a great salesman! My husband gave him a run for the money! But Conner never gave up! Much appreciated! Customer service is extremely important to us! We received great service and attention.
Take advantage of customers - canttrustem
My wife traded in a vehicle with the goal of getting a lower loan amount and lower monthly payment for 60 months. Husker Auto group got her a lower monthly payment which she thought applied to the 60 months. Upon going over the paperwork at home it was for 72 months, adding over $5000 to our original loan amount and making us completely upside down in the vehicle we purchased. Be careful because they will take advantage of you.
This company has been called Husker for at least the past... - PFHunter
This company has been called Husker for at least the past 6 years. Park Place never did have a good reputation in town, but with a name change and change in management, I figured I would give them a shot. They did honor their pledge to match anybody else's price if I found one lower on the exact same vehicle within so many days of purchase. I just wish they would have had the lower price to start with. I accept the blame for not walking out the door and doing some more looking before making the deal.
Service after sale has been less than ideal. They have changed management staff so often they actually made a TV commericial about it.
The biggest rubs I had were:
1. That I had seat belt problems with my vehicle while it was still under warranty. They said they they would do nothing since it still functioned and it was not a safety issue. So, for 4 years, my passengers and I had to put up with a very noisy, stick-slip squeak from my seat belt retractor. The only safety issue was that I stopped wearing the seat belt because I couldn't stand the noise.
2. I was driving a brand new Cadillac Escalade to and from a function when one of our helpers locked the keys inside the vehicle. Since it was new, the OnStar hadn't yet been activated. The vehicle came from an out of town dealership, so I asked Husker (Park Place) if they could make a key for the vehicle. They flat out said "No" since the vehicle didn't come from there. I actually got help from a Chevy (non-Cadillac) dealer on the other side of town, that didn't even charge me for the key.
Friendly professional service from everyone I had contact... - Droge
Friendly professional service from everyone I had contact with. Salesmen worked hard to find what I wanted in the price range I was looking for and provided good service from beginning to close of the deal. Finance manager was professional and did a good job of explaining forms, etc.