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I felt my customer service was great but what you guys... - Safairra
I felt my customer service was great but what you guys did with my loan was very shifty. I came in with a person to help explain things to me and you told me i was approved for a loan at 2.9%. We signed and then I was told I needed to come back and sign some things. A different guy helped me and Frenchie wasn't there but I was told it was just a different lender. I was told the payment was the same and the only difference was that I would lose my GAP coverage. Well that wasn't the difference. My interest rate now is 10.9% . I didnt realize till a month later bc the person who helped me rushed through paperwork and assured me the GAP coverage was the only thing changing. My payment is $417 so bc of the high interest like $223 goes towards my principle and the rest is interest. I definitely should have been advised that I was going to end up paying 40,000 for my car over the years. I've gone to 3 dealerships in the last month to try and trade in and every single person helping me has said that they hear this about you a lot. Because of the interest i am just more and more upside down on my car loan. Over the past yr I've only put a $2600 dent in my principle but paid almost $5000. You would NEVER but one of your own kids in this kind of financial situation. We sat and chatted for like an hour and you made it seem like you were helping me. Wolf is sheep's clothing honestly. Also, I am friends with 2 people who have worked for you in the last 3 years and they both say the same thing. You are so nice but they couldn't keep working there bc they felt like bad people bc they understand they are financially screwing people. Tim Bunn has a 5 star personality with 1 star business practices
They were good at first, a few days later they quit... - mdwine00
They were good at first, a few days later they quit returning calls and pulled our credit for a vehicle that they weren't even selling anymore
Went to Infinity of Omaha looking to purchase a used car.... - Kwigton
Went to Infinity of Omaha looking to purchase a used car. Ended up leasing a new Mitsubishi Outlander.
Jose Lopez at Infinity was great to work with. No pressure at all, fully explained everything and answered
all my questions on both the used and new car. Lease on new car was about same cost as used car, plus I
now have a new car with full warranty. Beautiful facility that was very comfortable as we spent about 3 hours
there working out the deal and waiting for the new car to be prepared. Highly recommend Jose Lopez and
Infinity of Omaha.