50 Nebraska Chevrolet Service Centers

The Service Department is Second to None! - fdmurrell3

The Service Department is Second to None!!! I was kept updated on the progress truthfully. My Service Consultant Steve French was Outstanding!!! Very Knowledgeable and People Friendly. He went all out to get me back home in Kansas City, MO. and upon completion, contact me, came and picked me up from the Greyhound Bus station prior to the Service Department opening up!!!... Now, that's customer satisfaction!!!

Bought a used 2020 Subaru Ascent from a Toyota dealer and - Rod & Cindy

Bought a used 2020 Subaru Ascent from a Toyota dealer and when we had problems the Toyota dealer was zero help. But we were very fortunate to take it to DuTeau Subaru of Lincoln. Amazing service by our service rep, Katy! She was very courteous, explained everything in detail, let us drive a loaner vehicle, and kept us informed almost daily on what was happening with our repairs. We didn't meet the service manager and the technicians, but they both helped us tremendously. We were really disappointed we purchased the Subaru Ascent before the outstanding service by the DeTeau crew. They fixed everything and were so nice to us. We would recommend them to anyone. Thanks again, Duteau Subaru!

Didn't have the parts needed for my 45,000 mile - sudulgidy

Didn't have the parts needed for my 45,000 mile transmission service. As a whole, the prices are getting out of control for vehicle services. $800+ for routine maintenance services is a good way to get me to look at local reputable vehicle service shops for more affordable services.

Service was quick and easy. - andrew.witthaus

Service was quick and easy. Ronell was very professional and helpful Will definitely return for future service and recommend to anyone looking.

I am writing to talk about a recent visit to Beardmore - B. Smith

I am writing to talk about a recent visit to Beardmore Chevrolet. I want to express my disappointment with the level of service I received from your staff member Stacy Fields. On August 8th, 2023, I had my 2008 Chevrolet Tahoe in for a tune up at Beardmore Chevrolet. After further inspection I was told that it needed additional work to the cost $4628.91. I authorized Beardmore Chevrolet Dealership to complete the work. Two hours later, Omar Cardenas, Service Advisor, called and informed me that I would need to pay half the amount before my vehicle would be completely serviced and was enlightened that I could pay by credit card over the phone. I asked Omar if this was the dealership’s policy and if this was in writing and posted. Omar informed me that the policy was not posted and that his manager, Stacy Fields, had informed him to contact me. I reluctantly paid the full amount ($4628.91) over the phone. However, it was communicated that my vehicle would not be ready for several days with no definite day or time. I asked to speak with Stacy who was in a meeting. She returned my call, and I informed her how disappointed I was in having to provide my credit card over the phone and how I had to pay half up front with no clear time as to when my vehicle would be complete. As I continued to voice my frustration with having to pay half up front for services not yet rendered. Stacy asked me if I had ever purchased a home would I not have to provide a down payment. I informed her that I was an Army Veteran and that I would not have to provide a down payment. She told me that this was not true and that she was an Army veteran as well from Fort Hood, TX, and a realtor estate agent in Texas. I asked her what does this have to do with what I am talking about? Stacy went further to share that her Service Advisor was new and may have forgotten to mention this when I agreed to have the work done. I was forwarded a copy of an email from what is supposed to be the sole owner (Chris Fasbender, Director of Operations) of Beardmore Chevrolet where he is reminding his staff to secure a deposit for services over $3000.00. In conclusion when I picked up my vehicle, I asked another Service Advisor about the down payment policy she informed me that she had never heard of such. Also, I was promised a 5 percent military discount and a courtesy wash which I did not receive. I hope that this matter is resolved promptly as it caused me considerable inconvenience. I believe/feel I am entitled to the 5 percent discount that Omar communicated over the phone. Respectfully, B. Smith

I had an accident. Didn't have a phone number with... - amysherman

I had an accident. Didn't have a phone number with me so I emailed the owner, Bob Copple. He immediately called me. He offered to send his guys to where I was with a loaner. His staff was extremely courteous and pleasant. I was stressed and frazzled and upset and it was so reassuring to get taken care of so well. He's a great guy, he runs a great dealership and I so appreciate him and his staff.

Awesome Dealership - The Klutz family

The reason for my visit today was another free oil change and a car wash. They were included with the purchase of our new truck last summer. The truck my husband refers to as "his baby" or the "truck of his dreams". I would advise anyone looking for a new or used Chevy to visit DuTeau I guarantee they'll find the vehicle you want (if they don't already have it in stock), they'll give you the best price and the customer service can't be beat!

Awsome experience today in service dept. - Happy

Awsome experience today in service dept. jack freese was awsome. Got a loaner at last minute. Work done was great. Would recommend to anyone.

Cody Jantz is a LS God - SHilkerRitchie

First off we bought from another dealer, and were promised the moon with this car purchased, turned out it had bomb of an engine, with it's configuration. And it did what the previous dealer set it up to do, it blew after owning it for two weeks. We are incredibly luck to have harchelroads GM performance garage right here in town. We took our highly modified 06 GTO to Cody Jantz, not only did he explain what happened to our motor, but why it happened. So many things we're wrong, I felt defeated and stupid, he explained why it wasn't our fault, and started building a plan to move forward, he helped us speak with the powers at be, to secure finances to pay for all this work about to be done to fix our dream car. I feel as though everyone at this dealership is there to help, Cody Jantz explained things about our LS setup on a level we didn't feel stupid, and we could walk away with an understanding of the process, alot of choices were made for this case each time, he explained our choices, what we needed and why he suggested this course of action, so you there customer are in charge of your build, but it's really easy to make educated answers to things, we knew nothing about, but Cody was there for us every step of the way, never complained about our questions, always stayed in contact, involved us in every decision. We would highly recommend Harchelroads Chevrolet to anyone, customer service here is "your number one", thank you to Cody and the performance shop guys and gals; thanks for Sid for handling our issues and putting Cody at our finger tips. Buying a car, or servicing a high h.p. ride like we did, this is your spot.

Saturday Service Center - JKL

After experiencing mechanical issues during a cross country road trip from Utah to Tennessee in our recently purchased diesel pickup, we can't express how grateful we are that Husker GMC was the closest option for diagnosis & repair. We arrived moments after the service center opened on a Saturday, and the employees went right to work looking for the issue so we could be on our way again. Unfortunately, the main diesel mechanic was off for the weekend, but another mechanic Jorge, willingly stepped in and did his best to remedy the situation. The service advisor Marty was exceptionally helpful and responsive despite how crazy busy the service center got throughout the day. We were back on the road within just a couple of hours, but all was not well and we had to turn around after 40 miles and go back because of another issue. Now it was getting close to the end of their day, and we were worried that we would be stuck in Lincoln until at least Monday. They got right to work looking for the new problem, and although we were the last people out the door that afternoon, we can honestly say that what could have been a really exasperating, miserable day ended up being totally ok in the end. We were treated with the utmost care and respect, and Marty made sure all of the problems were resolved so we didn't have to wait until Monday or rent a car to continue our trip. Jorge came out and shook our hands and explained exactly what the problem had been, and reassured us. These people know how to treat their customers and really go above and beyond!

New wipers - Shannon

Thanks for getting me new wipers right away! I didn’t have to wait at all! Always helpful and friendly! I’d go back anytime!

Great Service - shovelhead

All personal I came into contact with were very helpful and friendly, making sure I had coffee letting me know I could watch T.V., things like that. when they were done with my recall and updates they cleaned my vehicle before I left,

I took my car to Midway Chevrolet to have an oil change - Norm Kay

I took my car to Midway Chevrolet to have an oil change and tire rotation after having a bad experience at another dealer. They also did a complete check up and found a filthy cabin filter. I was very pleased with the service department. I liked the fact that when I drove in to the service department they had my appointment on an electronic board and I got in right away. All the employees that I talked to were very friendly. Midway Chevrolet is my go to place from here on!