66 Nebraska Ford Service Centers

Excellent Help and Experience - longbow hunter

Was using my camper hunting and got cold on me before I got drained, Jacobs Ford was able to allow me to bring it inside to thaw out and winterize for me in short minute notice. Very professional group and easy to deal with. Definitely get my business in the future. Thanks for your help.

Great service experience - bwt48

Jennifer was very nice and pleasant. Got my car right in and offered me a car to drive while they repaired my car. I will be back.

My first time using this dealership for auto repair. ... - muskrat99

My first time using this dealership for auto repair. 1) The prices for service seem high. This is expected when using a dealer for auto service, but even with that mind, it still seemed high. Although I was contacted in advance about the cost of the bill. 2) In addition, after getting a ride to pick up the car, I find a note on the service ticket saying that a simple problem was found and not addressed. They offered to keep the car another day to address the secondary problem. I was NOT contacted to ask if I wanted this secondary problem fixed while they had the vehicle. 3) When I asked about the reasoning about this, I was told that it wouldn't have been any cheaper to try to share the labor costs. Totally disregarding the inconvience factor of losing your vehicle for an additional day, getting a ride to drop it off, or pick it up.

I purchase a used car a little over a year ago from... - deisele

I purchase a used car a little over a year ago from Kenesaw.Motors. They were very caring and helped us a great deal. We hope to work with them again four our next purchase.

Great speedy service - Boris

reccently purchased a used car from larson motors (sales staff was pleasent and helpful) called in to have a service appointment set up and was scheduled no problem, lounge area was comfortable and had a nice chat with my sales rep and my car was out in no time.

I was disgusted with the service from this dealership. ... - sluhbmet

I was disgusted with the service from this dealership. For me, it's worth the trip to Machen's in Columbia, rather than being pressured into paying for unwanted service/repairs by Lovegreen Ford. I was on a budget and requested a $69.95 diagnostic service of my vehicle that was having some problems. I made sure to tell George (service tech.) to call me for prior approval before any repairs were made. Well, I drove by later in the afternoon and saw my vehicle setting outside (in a different location than where I parked it the night before) so I assumed the testing to be done and thought I would stop in and see what the verdict was. To my suprise they had went ahead and replaced a sensor on my vehicle without even calling me and expected me to pay $240 (which was difficult for me to scrape up). I went ahead and paid for the repairs because I would have been embarassed and felt like an a$$ to make the mechanic pull my vehicle back into the shop and undo all of his repairs. Well, I ended up calling my father who lives in Kirksville and explained the situation to him and he said they had did the same thing to him in the past and he also just ended up paying the additional price rather than asking to have the additional unwanted parts and service removed from vehicle. After hearing this, I took my vehicle back and requested the sensor be removed and the additional cost be refunded to me. I then went and discussed the issue with service tech, service manager, and the owner Bill Lovegreen. I must admit it was heated on both sides throughout the discussions and the service technician admitted he did not call me and that it was all his fault. Bill Lovegreen claimed that I shouldn't be blaming him for what one of his workers did. I argue that at the end of the day he is responsible for all of the actions of his workers and what effects those actions might have on his business, and to think otherwise is "bad business". I just can't help but wonder how many other people have just went ahead and paid for some part/service that they originally didn't want or ask for at Lovegreen Ford, due to the service department not calling and getting prior repair authorization (which is also "bad business"), and ultimately feeling forced to pay the higher prices due to their vehicle already being repaired and outside of the shop. I would urge extreme caution to anyone thinking about the service department at Lovegreen Ford.

WONDERFUL PEOPLE THEY TREAY YOU LIKE FAMILY - missy#1

THEY ALL ARE GREAT AND DO A WONDERFUL JOB TO MAKE A PERSON FEEL AT HOME THEY ARE ALL WILLING TO HELP IN ANY WAY THEY CAN

Great service - toddnell

I was traveling on a long trip recently that took me by Morrissey Ford. My F150 had indicated a tire pressure problem, and I was looking for a Ford dealer to help me, since my truck is still under warranty. I stopped in at Morrissey at about noon on a Friday, and figured I had little or no chance of having anyone even look at my truck until 1pm at the earliest. Their service department was in full gear (even at lunchtime), and one of their great techs took a break from another job to fit me in, since I had told them I still had a long way to go on my trip. Turned out a TPMS sensor had died. The guy pulled the wheel, deflated it, broke the bead and replaced the sensor. The entire stop took about 20 minutes and didn't cost a dime (thanks, Ford!). I was very impressed by how well those guys took care of me (a manager kept checking with me to be sure I was entirely satisfied), and I didn't buy my truck there. They're good ambassadors for Ford.

Got oil change and nothing else - Joelbro

Asked for both oil change and tire rotation but just got oil change. Did not participate in national oil change promotion. Service advisor was courteous and prompt.

transmission - Mossarosa1

Staff was awesome. Gave me a loaner car for the duration. Explained what repairs/service was going to be completed. . I was kept apprised of the progress. No hassle with my warranty they had everything on file.They even washed my car. This is a new owner which made me a bit nervous but i will definitely be a repeat customer.