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Wouldn't take my F150 anywhere else. Mechanic was... - Denny
Wouldn't take my F150 anywhere else. Mechanic was excellent, tried to recover old mechanical connector first, but it was too corroded. Ordered replacement and fixed issue.
Staff was very nice and they got my vehicle fixed... - ssnathan721
Staff was very nice and they got my vehicle fixed quickly. The shop was clean and organized. The office called me as soon as my vehicle was ready to go.
I have not had the best of experiences at Baxter Auto... - Sheila
I have not had the best of experiences at Baxter Auto prior, up until today. I have found many of the individuals working in the service department to think of me as a not so bright broad. However, I was pleasantly surprised the other day when I brought my husband's JEEP into the dealership. Upon arrival, I was greeted by a man named Corey. I know I look a little haggard due to the type of work I do, so I often get overlooked, but Corey did not let this deter him and made me feel quite comfortable. After speaking of my need's for an oil change, he looked up the information and discovered my husband was enrolled in the JEEP wave royalty program. Discovering this, directly saved myself and overall, my family money. Additionally, he offered me snacks and refreshments. In the future, I prefer to only work with this individual as prior experiences from him were nearly not as pleasant .
I have dealt with baxter dodge for years than I care to... - JEF
I have dealt with baxter dodge for years than I care to remember. Iam one of those that want to be safe. Being a life long Nebraska person I trusted Bacter with my Dodge Ram 3500. I would now never have trust in them again. I went in to have my air conditioner check which they had done over $1000 on and being gone for 9 months doing volunteer work felt it should be covered. Wrong they charge me $139 diagnosis fee and a repair estimate of over $740. Said it was a slow leak in front of what they did last year. Said no walked out made appointment at an independent mechanic. Charge me diagnostic fee $125 and said they could find no leaks using die which baxter did not use. Said come back in 6 weeks and recheck no charge. My unit still is cold and no leaks visible. Went back to baxter and ask for my $139 back no way ask for manager says not in will have him give me a call. Did not happen. Avoid BAXTER SERVICE. JEF
The worst service that I have ever had My truck has been... - shadrock008
The worst service that I have ever had My truck has been in twice for exact same problem first time 3 days the second time two weeks stiil isnt working
I'm a Navy Vet Jennifer was my sales person. What a... - gschott56
I'm a Navy Vet Jennifer was my sales person. What a sweetheart. She got me the best deal at that time. I'm really happy with my 2020 jeep Cherokee. To all my veteran's take time and visit Jennifer. It will be a great experience. Guy and Shirley Schott.
On our cross country trip, Tahoe to DC. We had two break... - email@example.com
On our cross country trip, Tahoe to DC. We had two break downs back to back. Tyler & Derek saved us & got us on the road quickly. Derek found some other problems & and fixed those too! Thank you so much,
Chuck and Terri Swing
Poor customer service - Firebock
They will sell you the wrong parts, they then won’t take a return of said wrong part. Customer service is poor and gets argumentative with the customer. Save yourself the headache drive somewhere else or order online.
Best place to buy and have service work done. - RamTruck
Columbus Motor Company is a great place to buy a vehicle from. They are great to work with and their is no pressure. They are very straight forward and easy going. Also there service is great and they stand behind there work.
I definitely want to leave a positive review! I had an... - LynnD
I definitely want to leave a positive review! I had an unusual problem with my Jeep and they went above and beyond to fix it and keep me in the loop! Nic and his team are awesome!!!