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I just bought a 2021 Subaru Crosstrek ! Mike Lewenski was... - bdetlefsen
I just bought a 2021 Subaru Crosstrek ! Mike Lewenski was totally awesome . Then Justin , business staff took me through the payment process with helpful info!
I just returned from what should have been the first of... - Erlynuz
I just returned from what should have been the first of many visits to DuTeau Subaru considering I just purchased a 2005 model. It was instead my last visit. I simply visited the parts dept. I would have been fine with the fact that they couldn’t yet get my requested part. However, the fact that the 2 gentlemen working the parts counter couldn’t even bother to GET UP to speak to me spoke volumes. Had I been 22 and blonde, would that have been the case? Truly, what a slap in the face.
100% satisfied! - LKB
Another A+ for David and team- Met my needs and really HEARD and MET my goals in my recent lease... We'll be back next year for a vehicle for my husband, based on the customer service provided by everyone we encountered, and Mazda's quality, obviously.
I understand businesses exist to make money...but if you... - Tim K
I understand businesses exist to make money...but if you want to try and sell me additional products after I buy a car then you should take care of my concern with the car I bought first. How am I going to trust you (Beardsmore employees/AllState Sales Reps and the company in general) if you won't stand behind the vehicle you just sold me? Instead of saying things like; "Consumers are responsible for doing their own due diligence." or "You're asking me to give you a blank check.", offer me a reasonable solution. I simply asked for some paint touch ups where there was peeled paint and they act like I created a giant, incredible expense for them. Their resolution is to tell me to fix it myself with paint they'll mail me. Wouldn't you feel better about what you sell by fixing the problem yourselves before putting it up for sale or disclosing an issue to the consumer up-front instead of me coming back the next day after discovering the problem(s)?