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Poor customer service - coderunner98
Went to Towbin MC on 4/16 to look at a used Maserati that was over priced by about 12-15K! The salesman Antonio was very nice and helpful he introduced me to Gene the sales mgr to whom I explained I had credit issues & would like to know what I would need to purchase the car like down payment amount or cleaning up my credit. Gene said no problem he would look at my credit and let me know my best course of action. Gene ran my credit,submitted the deal to 2 banks who denied the loan and I never heard from gene again. When I call he is busy & when I leave a voicemail he never returns my calls! Look I understand you are in the car selling business & not credit repair business BUT if your word is no good you are in the wrong business! I told him I could come up with a much larger down payment shortly or when I retire soon I could pay cash for the car, now why would I go back there @ a later date after this experience?!