32 New Jersey Toyota Dealers

Deal was going well with Chris who was patient and - Harriganf

Deal was going well with Chris who was patient and thorough. Received a written quote of 42,000. MSRP for a vehicle. When trying to finalize payments Corey Robertson, the sales manager, had increased the price to 47,000 stating that we needed to pay a market adjustment which was not on original quote. Really, a 5000. upcharge? Legalized extortion…appalling.

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Acquired a vehicle and traded in another one. - Frank

Acquired a vehicle and traded in another one. The manager asserted that the trade-in couldn't be sold due to its poor condition. However, I later observed the same car listed for sale on their lot. Discussions with different people exposed conflicting information. There should be consequences for dishonest business practices. Being a liar should never be rewarded.

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