1 New Hampshire MINI Dealer

Drove from Northern NH to order a key for a Mini Cooper - curtis_david66

Drove from Northern NH to order a key for a Mini Cooper that I had just purchased. Arrived there and had to ring an odd childish door bell where a voice from behind the wall says "I'll be there as soon as I can". Shortly after that I had made my request that I needed a key ordered for my Cooper. The man continued to stare at me as I explained my needs. I had a stack of paperwork which included a bill of sale, a title application and the documents from the State of NH proving car was mine. When I handed him the stack of paperwork to review, we did not even pick it up to review, he again just starred at me as if he had no idea where he was. He finally said he couldn't help me. I asked if he was going to review my paperwork and he stated, " I am the one who needs to order it for you, and you don't have what I need." Again I asked him if he was going to look at what I had or what I had additionally needed and he said no. I then asked him his name and he said James. I then went to the the manager on the other side of the wall who again made no effort to assist me. What a bunch of lazy and ignorant staff.

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