25 New Hampshire Nissan Service Centers

I had a great experience here, process was very easy and - clpuer

I had a great experience here, process was very easy and I love my new car!

Always friendly service goes over what was done goes over - CB

Always friendly service goes over what was done goes over what future might need to be done and how to contact them any questions in the future. Great customer service goes along way these days.

Work was completed as ordered and car was returned with - barrycdoucette

Work was completed as ordered and car was returned with all fluids topped off. I am happy.

We were headed to Lubec, Maine for a two week camping - Milford

We were headed to Lubec, Maine for a two week camping trip, towing a 27’ Airstream trailer with our Ram 1500 Eco-Diesel when the truck broke down 25 miles west of Gorham, NH. After limping into the Berlin City Auto Group, we we taken great care of by Dale - service advisor, Nathaniel - technician, Eric in parts and few others who helped us figure out plan B. We left the truck and the trailer there for two weeks and on our way back home to VT, picked up the repaired truck (yeah) and towed the trailer home. High recommendations to this group!

Predatory crooks. - Ams

Predatory crooks. These people should be ashamed of themselves. My father went in for an oil change, he came out with a 6,000 bill for rack and pinion, tie rods, computer module ect. They charge for parts upfront, I've never seen this practice in my many years , then while they are telling him all the bad news about his car they are trying to sell him and extended warranty. The car drives fine it has had no symptoms at all to warrant any of this work being done , and it only has 50,000 miles on it. When I called to cancel the work for him I was told there would be a %20 restocking fee. The parts dept tried to tell me they couldn't return the 1600 module because it was electronic. These people are dishonest and I'm not sure how they sleep at night. He will be taking his car elsewhere from now where he's not at risk of being robbed. Taking advantage of the elderly is criminal and if you care for your family keep them far away from Nissan in Lebanon.

The service work my car had at Trites today was a... - Susan Bennett

The service work my car had at Trites today was a wonderful experience! Starting with the cup of coffee in the comfortable waiting area, the shuttle service, the work needed was fully explained,and all the work was completed with my total confidence the car was having the best of care! Scott and Marv made the whole service appointment an excellent one! The service provided was well worth the cost I paid.

I was there for an oil change October 13th 2022 walked - Shopea

I was there for an oil change October 13th 2022 walked around the parking lot while I was waiting saw. 2016 Red Juke I asked about it and they got me a salesman Eich Boyd and he said we can make it open that he did I came home with it traded my 2020 kicks in for the 2016 Juke couldn’t be happier at the right place at the right time that’s my second car I have bought from Rich Boyd at Concord Nissan everyone I dealt with thru the transaction was fantastic Thank you for making my day Love my Juke thanks Rich for making it happen and everyone else that was involved at Concord Nissan

Excellent business - Glegg2011

Gate City was able to fix my issue with my car in a very timely and professional manor, They made it very hassle free dealing with the insurance. Great friendly customer service I highly recommend this establishment.

Gurney's is by far the best automotive repair shop in... - LMNH0511

Gurney's is by far the best automotive repair shop in Nashua and the surrounding areas and I have tried a few. Their knowledge, honesty, quality and all around offerings are wonderful and set the bar high for a great experience. I would certainly recommend this repair place to service your vehicle because they don't try and sell you things you don't need. They are not the cheapest, or the most expensive, but what make up for it in their overall service.

We went for an oil change under warranty. - ccoughlin

We went for an oil change under warranty. They were asked to rotate the tires. I marked the tires and when my wife came home the recipe said tires rotated. They were not, so we called they told my wife they did not need rotating. All tires to rotate between 5-7000 miles. Brought car in again for oil change and they said they could not rotate the tires because the lug nuts were swollen and rusted on. We were quoted 319.00 to replace 16-20 lug nuts. I went out and freed up every lug nut on all tires within 12 minutes. We called and were told to come back they would do the rotation. When this was done they called my wife handed her the keys and said all set. Nobody washed the car, nobody even mention an apology for her extra time and their mistake. Overall the service department department was not very friendly, a bit matter of fact acting, they lied to us on 2 occasions, and have made us feel quite uncomfortable in bringing our car back for service. I question had this been me instead of my wife would we have been treated in a different way. On previous service calls we had been treated better. Chris Coughlin

Purchased a new ‘18 Rogue 5 years ago. - Lee

Purchased a new ‘18 Rogue 5 years ago. All inspections and service was done when due at Peter’s. I recently handed my Rogue over to my son for a cross-country trip. Wanted to get the car “looked over” for any foreseeable issues. Tara in the service department was super friendly, was able to get the car in the next day, and had a few minor issues taken care of that same day! She also pointed out and applied a dealer special discount they were running at the time. A follow-up call a couple days later to make sure everything was ok was greatly appreciated. The attention to details at Peter’s is unusual these days. Because of this, I recently purchased a new Murano. If interested in a new Nissan, I highly recommend Peter’s in Nashua. Their service department is exceptional.

I have been doing business with the sales side of - Jd2024

I have been doing business with the sales side of portcity for a long time. I love them all. My sales guy Mike and sales manager Brian make buying a car very easy. Though this process went very smooth and well. I had a problem with the 2021 Nissan Altima SR I just bought in January. I noticed this problem and scheduled an appointment to have it brought in to the dealer ship service center. I brought my car in was told we will update you on what we find, I said great! Late that day I received a call From the service manager telling me unfortunately I had a bigger problem then we originally thought and that it would be safe to drive for now. I then informed them I had brought the car in because I was taking a 400 mile trip in it and I did not want to do more damage. He said oh I would not suggest driving it that far and let me keep the rental car I was in. Next day being Friday I heard nothing about whether my car was going to be ready or if they had a plan to fix it. I let it slide thinking the department might be busy. Saturday comes and still nothing. At noon on Saturday I chose to call and see if the service manager was in so I could get an update. I was met with a service advisor that have no idea what was going on with my car had no way of looking to see if there were any update and was told he would leave a note for the manager to call me as that was who I was working with. I said okay I totally understand but I was annoyed that there was no communication. Sunday the dealership is closed to I waited through Monday and heard nothing after a note to call me was supposedly left. Tuesday come and I call at 5:30 in the afternoon as that is when I get out of work and I was met with another service advisor named Sean and he was fantastic very kind listened to everything that I said and understood where I was coming from. But he could not give any update as he did not know what was going on with my car. Come Wednesday 6 days after my appointment. I get a call from the service advisor telling me that they had to order a part for my car it has come in and will be installed that day. I said great please let me know when it’s done. 2 hours ish later I get another call that the part that was sent was the wrong size and now they are working to find a vender to fix my original part. I said okay it happens please let me know when it is done. Wednesday evening service manager calls. It’s all set come and get it. Great. I get there pick it up drive it home seemed okay but not great. The next morning I leave for work and I’m driving down the road to find that the same problem was happening. The car was not fixed. I called was told to bring it back I did and now the car is supposedly fixed. After all of this. I am very disappointed and concerned that my car isn’t actually fixed. I am disappointed that the communication was horrible that none of the staff could tell me what was going on. And that the service manager could not find the time to call me back I had to call several time to try and speak to him. I’m unimpressed and this whole experience has left a very sour taste in my mouth.

Absolutely AMAZING customer service! - linmer

Absolutely AMAZING customer service! I had a severe issue with my vehicle and the owner (Ethan Clarke) along with the Sales Manager (Trevor Baker-Small) and Service Department (Jason, Denise) were all so fabulous in helping me with the repair. I've never seen such helpfulness and kindness in their response to my problem. Wow, just amazing. I'm overcome with emotion for what they did for me. I give them 10 stars for all of them!