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This was our first RV purchase, and we are in our 60's,... - hman203
This was our first RV purchase, and we are in our 60's, so we had done our research before selecting Airstream as our choice of RV to travel with. Next we found that Colonial Airstream was rated as the best from customers (sales, service, selection), so we went with Colonial although it was 2+ hours away from our home. We were more than pleased! They are a fantastic group! Patrick Botticelli was great from the beginning though to the end.....always available, always helpful, a great guy with a great personality! What an asset to Colonial! Then the day we picked up our Basecamp, we were trained by Joe Seliga who was excellent, always willing to repeat and explain (or re-explain) operational questions regarding the unit. Joe also kept in touch with us throughout the day as well as the next day (we camped overnight), and made sure we were comfortable throughout our stay, and had all questions answered as they came up. Later in the first day, we were introduced to Joe from the technical group who made sure our hitch configuration and tow setup was configured correctly. We really enjoyed the time spent with Joe from the tech department, who was invaluable to us explaining all the "how to" operations that we needed to know regarding towing as well as some interior equipment tech knowledge. And finally, we equally enjoyed our support from Hugo from the tech department, helping us understand better the operation of the heating system as well as practical information on how to utilize the different power options of the unit (Electric, Gas, Both, etc). This is our first purchase, and we suspect it will not be the last, so now that we have this "connection" with the Colonial team, we know where to go for that next Airstream. Thank you!
Great from start to finish. We actually stumbled upon... - goanywhereiwant
Great from start to finish. We actually stumbled upon them at the new location on Rt. 9 in Toms River. Shopping for Class c's was stressful at other spots not at Scott's Anthony and Colin made the purchase experience stress free. Can't wait to tour the pacific northwest in my new Thor Motor Coach. We highly recommend them.
Dont waste your time - FlyersFan
Perhaps your experience will be different, but I called and spoke to Ed about 2 RVs we were interested in and he said they were avail. Made an appt for later that day (saturday) and drove an hour. Ed was busy with another person but told us the rvs were open and told us to check them out. Rvs were not open. Waited while he walked out to open them and then left again. Told us to text him if any questions. One smelled like smoke so that was out, and the other had the steps up and couldn't get them out. I was able to jump in while my wife waited outside, but the slides were in so I couldn't move around and check it out. Texted Ed to see if he could open the slide. He texted he couldnt do that and it was open as much as they could do. REALLY guys? How many RVs do you sell without the customer experiencing the features? I came with checkbook in hand ready to deal. Was looking at used but could have been persuaded to go new. Point is, we weren't important enough to give time to so we can't possibly do business with you.
Subpar/sloppy work trailer has had nothing but problems - Jsamspatriot
Never again will I buy a trailer from camping world. Heartland pioneer RD210 is a horribly made travel trailer. I have had multiple problems including leaks from windows and plumbing. all of the seals on the unit needed to be redone. Camping world did a horrible job redoing it they got caulk every where it looks sloppy also they ruined my trailer in spots when they cleaned it off . They rushed my trailer the person who fixed it should be fired. I got the trailer back in worse shape then when it left they changed the wrong window not the one that was leaking the window that was leaking is still leaking the new window they put in is leaking cant win Do not shop here beware