1,542 New Jersey Maserati/1000 Service Centers

My experience at this dealership was such an amazing - Thaira

My experience at this dealership was such an amazing experience. Elias, one of the salesman there, seemed very genuine and you can tell was very educated in the vehicle industry. He provided a good work ethic and gave me an insight of each type of car that I was looking for. He takes customers experiences and financial information and uses it to find the most suitable car for them I would 100% recommend Elias if you're seeking to look for a car.

Wish you could give a 0 star rating! - Eric19860

Wish you could give a 0 star rating! I was at the dealership this past Saturday getting my wife’s vehicle service done. While walking around in the parking lot potentially looking at trading my pick up truck in, there was a gentleman who works here being loud in the parking lot yelling things he probably shouldn’t have. Such as hey white boy to other employees. Myself and other customers are in the parking lot. Another employee pulls into the parking lot and this loud mouth employee yells look at that gay vehicle he definitely takes it in the xxx that xxx. Wow really! Way to conduct business! I even said yo man I don’t think that’s appropriate. Blew me off. So I went inside to the “tower” and asked for that employees name. I was given the name Adam. The gentleman at the “tower” asked if everything was ok and informed of what happened and they were super apologetic very nice and asked if there was anything they could do. At that point there was nothing. They told me I could file a complaint which I will as well as this review. I went back outside and Adam was out there again. Again I tried talking to him to avoid a complaint on him and this review. I told him straight up you can’t be saying that type of xxxx. Yes I used the “S” word because he told me I couldn’t curse at him which I said I didn’t and he reminded me I used the “S” word (yes he said “you used the “S” word” instead of saying xxxx) Will not support a business like that. From my understanding talking to some people here this dude apparently thinks he can do whatever he wants without concern. I later find out he’s the owner’s son! Wow! Stay clear from this place very unprofessional on this dudes part and apparently he can just get away with it! Service department on the other hand was very quick and professional.

Worst dealer ever. - vladimir

Worst dealer ever. Two years ago I bought a new ecodiesel Wrangler Rubicon. Three weeks ago I noticed some defects in the paint of the body that are causing rust, when I went to this dealer to fix it, since it is still under warranty, they treated me with so much contempt as if I were asking a favor, making me go to other dealers to solve this problem . The client's representative - ERICK MONTERO - Did not want to assist me and when he did, he was very uncomfortable and had no intention of helping with my situation. Supposedly - ERICK MONTERO - He would contact me within 3 or 4 days. IT WAS NEVER LIKE THIS.. Three weeks now, I am still waiting for a solution to the problem, which continues to get worse.... And I still have no news from the dealer. After making this repair, I will never do business at this location again.

This is our 4th Lease Nissan Rogue. - One of the victims of Acme Nissan

This is our 4th Lease Nissan Rogue. from the same dealership. The car has been with us since last september. It was making a very loud cracking noise. We took it to Acme Nissan to be fixed, They said it is your fault you will. It is not covered under warantee. We contacted Acme Corporate Acme Nissan hurried to tell them it is our fault. We took it to another Nissan Dealer and they said we will fix it under warantie as it is Nissan defect in the Car. The Mechanic at Acme Nissan was very rude and full of it. I can tell you he does not know anything about cars. He just want people to pay and of course to gain a point as an employee. I was thinking of buying the car but after this experience I will never set foot at Nissan again. We are not valued and the people at Acme Nissan are dishonest. We will be looking at another brand but not Nissan. We learned our lesson

Had my 2017 RDX serviced on 6/26/2023. - seeshur

Had my 2017 RDX serviced on 6/26/2023. Excellent service Alex Dalmau. I waited for the service to be completed to my satisfaction, as always..great service!!!

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.