1,542 New Jersey Used Car Dealer/1000 Service Centers

I had an oil, transmission fluid change and a warranty - Cranford

I had an oil, transmission fluid change and a warranty item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call me to finalize the bill. I went down to the billing group to find out what the status of my car was. I was told to find the service advisor. The blonde woman who I asked the question to seemed to have an attitude. Its not my fault you are working there and don't like to interact with customers paying big money for repairs. Finally got the bill and it was almost 600.00 dollars. I mentioned this to the woman handling the payment that this amount was high and i had the same work done on another CRV two weeks prior. Again received an attitude and was told to find the service advisor. She works there she should have gotten the service advisor to come inside to address. Real lazy. Finally got the service manger involved and got the bill corrected. Took well over and hour to get out of that place. I guess wasting my time is ok. I have been a customer at Madison Honda since 2008 and have purchased two CRV's there. Last time I do any business there.

Malouf Chevrolet knows best how to service and take care - leinoto777

Malouf Chevrolet knows best how to service and take care of my Chevy. They have a friendly staff and their service is top-notch.

Service - Bob G

We have been taking our 2 autos to Manahawkin Auto Sales for well over 4 years and are very happy with the service, price and professional Service Department . They always perform the service we require and more if the car needs it . We are please with our relationship with Manahawkin Auto they do a good job. It is tough to find a place that gives good service at a fair price. Bob G.

Mazda 3 purchase came with lifetime oil changes. - Cassarjames215

Mazda 3 purchase came with lifetime oil changes. They make it hard to get appointments then try to upsell a new battery then was already purchased prior to this derby center. When question the service technician got annoyed. Was told all work was performed within two day low air pressure light came on (Just needed air.)Then the washer fluid all of a sudden has a leak that I think was caused by maple shade Mazda in retaliation for calling then out for upselling services I will never purchase or go back for service free or not from this car dealership.

First time Mazda owner and so far I'm sold. - wilsonpl08009

First time Mazda owner and so far I'm sold. Dropped my car off this morning for a complimentary oil change. I was promptly met by three of the nicest people I have met all day. Melissa, Juanita and Sandy.....you guys' ROCK! These ladies were very professional, but it was more than that. They welcomed me and took the time to explain everything to a T. I see why you three are the faces of the Service Department. I appreciate you very much. It sounds crazy, but you made my day. Thank You, P Wilson

Inexperienced mechanics, horrible customer service - tarassuran

Purchased a new Levante from the them. Sales Chris Kang was great and professional. The moment I had to meet with the service problems began. Service department needs to grow a pair, step up and be responsible for mistakes that they made and part that they break. Service lacks professionalism and customer respect. Shane Rotolo, Assistant Service Manager, does not promptly respond to the phone calls or emails. Takes days to know if he got your email and if he will even work on your issue. Service department has no Quality Checks. After several service quality issues they did not bother to QC a car before delivering. As a result one side windshield molding was installed properly, damaged and I had to make another trip to them to replace this part. It took them 1 month to order it. When other dealer said they can have it in 4 days. Also, when installing a car roof rack they managed to install in backwards, ignoring obvious instructions.

I lost my power steering on the highway and this jeep... - Jwes

I lost my power steering on the highway and this jeep dealer was close by so I had my jeep towed there , and they wouldn't even look at the car. They told me to come back or leave it there and they would SEE if they could get to it next week. I thought that a 5 star dealership would at least take a look at a car in an emergency situation, but I was actually better off taking it to the local repair body shop that ended up fixing it. After reading the other reviews though sounds like I may have avoided something worse by not going there. Stay away from these guys.

I was going to my Chemotherapy app, suddenly my car gave - saraalaentin2518

I was going to my Chemotherapy app, suddenly my car gave a warning. I called maxon buick and they said ti pass by cause my car can't be driven. I was 30 mins away. I arrived and Bino one of the customer service was ok with us. But the supervisor was something else !!! * Lohi * extremely rude, unprofessional, unfriendly. Didn't want to even help me out to get a car to return me home, i live an hour away !! And they don't even provide you a car. Not to mention that my car is 2022 and they want me to rent a car for 40$ a day !!! And me to call customer service and do all that and they were going to close in 3 mins !!! Seriously the worst customer service i met. They meet you with a big smile when they want to convince you to buy a car, and very frowned face when you come for a recall !!!! I want to mention that my car still under warranty.

Had a strong experience in the shop. - mabstealth

Had a strong experience in the shop. They did great work and had me in and out quick.

This place was great! - xsunsetflowersx

This place was great! Irving was a very good cars salesman and has great service!