Great Experience - Jansnewcar
Was absolutely pain free experience. Both Terry and Dave were very easy to work with which was very appreciated since we were coming from out of town. Working by phone and email was an extra bonus since we already knew what we wanted. Thanks gentlemen for making this experience so quick and friendly. We will definitely look to you the next time we are looking for a vehicle.
Top Reviewed Specialists At This Dealership
Great - Carlady
Great customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle.
Awesome!!! - Smamos
It was awesome everyone was super nice! Would definitely refer Anyone here! Felt like home they treated us like family and helped us with any needs!
Amazing !!! - firstname.lastname@example.org
Bill guhrke , Is a professional ,respecful, sales man, we purchased a 2017 Nissan frontier. We are very please with our purchase. We highly recommended him, Angel&Samuel..... God bless you Bill.....
So happy! - Happy customer
We just had the best experience trading our older Buick for a new Encore with Mario Leon. The whole gang at Sisbarro made us feel like family from the service dept. to the top guy, Lew Sisbarro! Can't say enough good things about Sisbarro dealerships.
Pleasant and comfortable - don3d
My wife and I had been eyeing a beautiful 2015 chevy truck on the used car lot for about a week. When we decided to see if it would be possible to purchase the truck, we went to Desert Sun and asked for Eddie Norrell. We had done business with Eddie before so we trust him. Although we had gone in for information purposes only so we could go home to determine if we could make the purchase, we left that evening owners of the new to us 2015 chevy truck. Eddie was very honest and knowledgeable about the truck and it's features and he made purchasing the truck a lot more simple than either my wife or I could have imagined. Thank you Eddie Norrell.
Professional, Courteous and Efficient - Mtz&RbtinABQ
We recently returned to Quality GMC after using another dealer on the West side that caused a new repair each time we would take it in. Thank you, Cord Trail, for your professionalism. We only had a regular service done, but we feel better knowing we are dealing with honesty and "Courtesy".
Bought a truck and it happened to be a lemon, dealership... - alexismata14
Bought a truck and it happened to be a lemon, dealership knew and still sold it to me (i didnt know though). They never checked it or anything; just put it out on the lot. Day two of having it I brought it to be serviced and they told me there was nothing wrong with it. And the gauges were messed up and the speedometer suddenly fell. And didnt move from under 120. They put a battery in it that doesn't have enough power for the truck, its for a smaller car. And once again I brought it to be serviced. And I told them I was just going to call the loan company and the manager told me "I'll give you the number, you can call, its YOUR truck". So basically he just screwed me ovee and he knew it the whole time. I have two kids! This truck is a hazard for me and my kids. I bought it because I live at a ranch where it snows all the time. What am I supposed to do if it doesnt work properly. And of all things they wont fix it and insist theres nothing wrong.
Unprofessional – Be warned I took our 2007 GMC Acadia in... - Damron
Unprofessional – Be warned
I took our 2007 GMC Acadia in to have a daytime running lamp replaced. After I got home, my wife noticed the front grill was crooked next to the light they had worked on. I opened the hood to find that NONE OF THE SCREWS WERE PRESENT that had been removed to replace the light. I took the car back to the dealership. I told them the parts had been there when we took it in and that the front grill had not been crooked when I gave it to them. The tech, "Gary" (who had performed the work - Tech #5367) told me and the Service Manager the parts had been missing when he worked on it. That is B*!1 $#!+ because noone has been under the hood of our car accept "Gary." They tried to argue with me about how I had caused the crooked grill by "probably hitting something." I told them it was unprofessional to argue about it, but repeated that it had been fine when I gave it to them. They weren't even willing repeat the installation process to ensure there weren't any other missing parts or to examine the grill (which was fine when they got it) to straighten it. They said they would "make it right" by "giving" me some extra screws and rubber stoppers they had laying around the shop. The Service Manager and Tech worked together to reinstall these parts. Then, when they said they had fixed it, I opened the hood. One rubber stopper was still missing, two of the screws were in the wrong place, and one was still missing completely! I had to point this out to them, as though it is my job to know how to put the car back together! This is basic stuff. The reason we pay extra $ to a dealership is for the professionalism of them doing the job right and knowing that they will make it right if they make a mistake. These guys weren't professional, messed it up, tried to blame me for the missing parts, wouldn't even examine the problem thoroughly to try to fix it, and wouldn't have even put all the parts back in the second time if I hadn't been double checking their work. They didn't stand behind their work. Sunshine GMC of ABQ NM won't work on any of my vehicles again.
Unprofessional - Dishonest - Didn't stand behind their work - blamed me for their mistakes