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Rudy and the secretary on the service department. are... - Rkgantt16
Rudy and the secretary on the service department. are such helpful people. They went out of their way to help me twice. Thank you. You have awesome people working tgere
Top Reviewed Service Specialists At This Dealership
Never buy from this Dealership! They took advantage of my... - Lynn3m
Never buy from this Dealership! They took advantage of my young son sold him a lemon not to mention a 36,000 mile extended warranty his car had 41,000 miles at the time of purchase. The car is a 2018 with coolant issues and a blown gasket. Dealership won't honor the manufacturer warranty to fix it because he drove it a few blocks to get it home when it started smoking. Service dept very rude to say the least! My kid is stuck with a broken car because he can't afford $3000 "to start" looking at it according to Mark the service manager. Shame on you for taking advantage of a kid! I'd give you zero stars if it was an option!
Excellent Customer Service - joycbarela
On 05/05/2020 Linda Smith contacted us about a Chevrolet Silverado we had messaged her about. She took our information and went to work and got us the deal we wanted all in the same day.We did everything via phone and our truck was ready and waiting for us that afternoon. Signed off on the paperwork and we were good to go. Linda did an exceptional job and made it as easy as possible for us. Thank you Bravo and Linda Smith! We love our truck!
Semi annual maintenance - jtyeager
Quality service, friendly people, took care of all my needs. Will have all of my service done here. Courtesy and promptness is excellent. Will recommend to others.
If you want a dealership who will support you over the... - ES00
If you want a dealership who will support you over the life of your vehicle - do NOT go here. This dealership has been in decline for years. It is sad to see. I strongly advise you NOT to take your business to them. Their service is atrocious. They cannot turn vehicles quickly, mislead you on their service timelines, will not return calls, are not proactive, are unresponsive, have massive employee turnover (not surprising) and are impossible to work with. Myself and others have repeatedly been lied to, ignored and denied timely repairs. Do NOT go here.
The service department was awesome!! Austin made sure my... - Les F.
The service department was awesome!! Austin made sure my needs were met. Isaiah who worked on my Chevy truck did an out standing job for me. Very clean and detailed
Very unhappy about my truck service back about 2 months... - Howardlargo
Very unhappy about my truck service back about 2 months ago. Fuel line service. Was ready to go home from wrk and gas started to leak from underneath. The fuel line wasn't really reconnected to the fuel pump. Well not take my vehicle there no more and I paid you guys $2700.00 to get that kind of service.
Internet department is ridiculous. Saw a couple trucks on... - KP
Internet department is ridiculous. Saw a couple trucks on Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Even so I told them what I was looking for and continued to Get the same type stupid question emails fromNathan like he never even spoke with me. So I asked for a supervisor and Melina contacted me with the same lane stupid type emails. Too bad I am looking to give you money and you ju at won’t take it. Shameful
I’m from Conneticut I’ve been down the east coast and... - Unsatisfied
I’m from Conneticut I’ve been down the east coast and across the lower states to New Mexico.I have had a number of oil changes and tire rotation on my 2019 GMC pickup that I bought new.
Every service was done at a GMC dealership and never cost more than $ 82.00.
At this dealership it was $ 120.00 and change. This is totally ridiculous, I will never return for service or think about buying a vehicle at this establishment. Shame on them.
Jennifer and Garrett were spectacular!! I was incredibly... - downtowne333
Jennifer and Garrett were spectacular!! I was incredibly impressed. They got me in right away they showed me the issue and they fixed it immediately. While I was waiting I spoke with a very knowledgeable and very handsome salesman. Let me tell you he knew his stuff he answered every question I had without pressure. I love this dealership they will always have my business
Excellent workers. Great customer service. Great... - bolivares55
Excellent workers. Great customer service. Great Company. Good job.
I do recommend Bravo Chevrolet to everybody they do excellent job. Thank you very much for everything.
Unprofessional – Be warned I took our 2007 GMC Acadia in... - Damron
Unprofessional – Be warned
I took our 2007 GMC Acadia in to have a daytime running lamp replaced. After I got home, my wife noticed the front grill was crooked next to the light they had worked on. I opened the hood to find that NONE OF THE SCREWS WERE PRESENT that had been removed to replace the light. I took the car back to the dealership. I told them the parts had been there when we took it in and that the front grill had not been crooked when I gave it to them. The tech, "Gary" (who had performed the work - Tech #5367) told me and the Service Manager the parts had been missing when he worked on it. That is B*!1 $#!+ because noone has been under the hood of our car accept "Gary." They tried to argue with me about how I had caused the crooked grill by "probably hitting something." I told them it was unprofessional to argue about it, but repeated that it had been fine when I gave it to them. They weren't even willing repeat the installation process to ensure there weren't any other missing parts or to examine the grill (which was fine when they got it) to straighten it. They said they would "make it right" by "giving" me some extra screws and rubber stoppers they had laying around the shop. The Service Manager and Tech worked together to reinstall these parts. Then, when they said they had fixed it, I opened the hood. One rubber stopper was still missing, two of the screws were in the wrong place, and one was still missing completely! I had to point this out to them, as though it is my job to know how to put the car back together! This is basic stuff. The reason we pay extra $ to a dealership is for the professionalism of them doing the job right and knowing that they will make it right if they make a mistake. These guys weren't professional, messed it up, tried to blame me for the missing parts, wouldn't even examine the problem thoroughly to try to fix it, and wouldn't have even put all the parts back in the second time if I hadn't been double checking their work. They didn't stand behind their work. Sunshine GMC of ABQ NM won't work on any of my vehicles again.
Unprofessional - Dishonest - Didn't stand behind their work - blamed me for their mistakes