I bought my first auto from Tillery about 7 years ago. I started using their service dept then. I make an appt and wait because the required time is very reasonable as are the charges. The most important thing to me is their advice. Rudy is always honest and quotes accurate figures when work is to be done. I can even call Rudy and he will advise me. He knows my driving habits and aids me in making decisions. I encourage other older female friends to use Tillery. Tillery and Rudy are an important part of my quality of life.