221 New York Chevrolet Service Centers

excellent service ,quick drop off ,service consultant... - tfragias

excellent service ,quick drop off ,service consultant Jason called mid-day with status of my vehicle .As soon as i arrived to pick up vehicle Jason greeted me and explained what the problem was, he had me checked out to a super clean pick-up in no time.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.

Awesome!! - Peterm9147

Awesome dealership Sales person Emily was great took no time to take my new car home. They also had the best price I cold find. Thanks

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service

My car was in for air conditioning issues. Their... - pprinzi

My car was in for air conditioning issues. Their diagnosis of the problem was quick, sufficient, and accurate. They were trustworthy and honest about the problems with my vehicle. They quoted me a fair and competitive price. It's nice to know Hoselton is nearby when my car needs repairs.

hoselton Chevrolet service is the best - laurie 0902

had a problem when I was leaving for vacation that had been planned for a long time, when I called the service manager Mike Hueston who was very helpful and got the car fixed and got my family on the road. I have had great expeirences with this service dept and give them all the praise they deserve. The customer lounge is the best around.

Always a great experience with very helpful staff. - Khedge58

Always a great experience with very helpful staff. Would highly recommend this dealership to family and friends

Well where to start Jack mcnerney i loved going and doing... - Gitrdonejack2007

Well where to start Jack mcnerney i loved going and doing business till i delt with shady Steve in services he is a God dam joke!!! Stay far from this place be lucky if they can do oil change right 75 bucks for that and con u and miss lead u all around went in and told them had wear on both tires in rear did all test because was in accident befor i bought truck from dealer in syracuse that lied about car fax they were right about the accident on car fax but steve went and told my warranty place like i was in accident so funny the tires i have don't have any wear on befor new ones so accident before had nothing to do with wear on new tires so never trust them make sure u bring lube for this place is full of con crap dont ever trust this place ever $528.00 for xxxx work or shady work & lies on top of lies!! want to thank u for teaching me to never do business with ur place ever i will be turning u into better business bureau its one thing to screw u over then do things like this con man steve! Leafspings 1800 buck ls what a joke shame ur giving that business and auto place a real bad name word of mouth go's long way

Vicky Gibson was a major help in getting me into a new... - Brandimae72887

Vicky Gibson was a major help in getting me into a new vehicle and she's got a great customer service attitude 😁

I WENT IN FOR A OIL CHANGE.CAME OUT WITH A 187.00 DOLLAR... - YANKEEMAN6389

I WENT IN FOR A OIL CHANGE.CAME OUT WITH A 187.00 DOLLAR INVOICE.I ASKED PAUL TO FLEX THE PART IN THE STEERING. THAT WAS MAKING A CLUNKING NOISE. WHICH HE DID BEFORE.INSTEAD OF FLEXING IT HE REPLACED IT. WITH OUT NOTIFYING ME FIRST.I GOT THE USUAL SONG AND DANCE FROM A DEALER WHO SEEMS TO ME IS DESPERATE.SO MY ADVICE IS TO STAY AWAY.PAUL ALSO TOLD ME THE PART WAS DEFECTIVE FROM CHEVY AND GAVE ME THERE #. I CALLED CHEVY TO GET ANOTHER RUN AROUND. THEY WANTED TO GIVE ME ANOTHER DEALER TO USE.I TOLD THEM THE ONLY DEALER I WANT TO GO SEE WOULD BE A TOYOTA . ENOUGH IS ENOUGH. WANT MORE SPECIFICS EMAIL ME YANKEEMAN63892YAHOO.COM

I have always had good service here...last time Angelo in... - Audrey F

I have always had good service here...last time Angelo in service was more than accommodating and fair. Service Mgr.,Tammy is super. I never thought I would like and trust dealer service.

Excellent. - dee_piepenburg

Excellent. They were efficient and let me know what needs to be fixed next time I come in

Beware of the sales pitch for warranteed pre-owned and... - pesuep

Beware of the sales pitch for warranteed pre-owned and certified vehicles (read every little bit of fine print and ask every question imaginable). Our experience with this warrantee and with the dealership standing by it is weak. After less than a year of owning our vehicle, and $1500 of work done on the car, we are ready to go back to owning a foriegn car.

2010 HHR ignition recall - ksturm331

Overall I was satisfied with my experience. I brought in my 2010 HHR for ignition recall. I would have rated 5 stars and a 10 but they could have been more honest with the estimated time to complete the work. The service writer said about an hour to an hour and a half but it wasn't ready until 3 hours after I dropped it off.

Happy customer.. - Gershon

Wouldn't take my truck anywhere else for servicing. I go to Marchese for everything from oil changes to repairs. The staff is always friendly and have always been very satisfied with not only the work they do but also in a timely manner.

Dealer has done nothing but bent over backwards to help... - putski61

Dealer has done nothing but bent over backwards to help me and my family . It's hard to find a better experience when it comes to sales and service in my book