102 New York Lincoln Service Centers

f it’s up to me I will give them zero starts. - parmaranmol10

f it’s up to me I will give them zero starts. I have the worst service experience. My 2016 Senta Fe had an engine replaced recently from this place. When I went to pick up my car after the engine replacement my driver side mirror was damaged, My car had scratches all over and there was rear bumper damage. And this is not the first time this happened to my car. My car got hit 3 times in there dealership. The staff, service rep, manager is clueless. The dealership doesn’t provide with any loaner vehicle. I am paying for Uber and Lyft everyday to go to work and the dealership is not reimbursing me. It’s been more then 3 months I spend over $2000 in commute and they still have my car. After the engine replacement I didn’t get to test drive the car. The new manager is so unprofessional and he have no idea what’s going on at the dealership. Every time I ask him questions he tells me I will speak to my higher authorities and never gets back to me. When I saw the damages on my car The new manager refused to fix it and he started blaming all the damages on me then the service rep brought in the paperwork which showed when I dropped the car at there dealership it had no damages at all. When I asked the new manager to give me a copy of that document he said I will email you the copy by 5pm I called him back and he said I can’t give you a copy it’s legal document. After reviewing the paperwork he tells me that we will fix the car but the way he said it it sounded like he was doing a favor to me. The old manager was so nice and helpful I think his name was Peter. He always helped me with my concerns. I reported my concern to the Hyundai case manager and there dealership in Bayside.

Buying the vehicle, brand new, was like dealing with any - Bit

Buying the vehicle, brand new, was like dealing with any other dealership. It was a typical sale. However, when you have a problem, their service department is awful. Terrible communication, even worse customer service, and they can’t seem to fix issues. Damaging and depreciating the value of the car in the process. I will never buy another Lincoln (or Ford) and I’ll be telling everyone to stay far away from any Lincoln/Ford dealership or vehicle in the future.

Brought my 2024 VW Tiguan for service car was sitting - megaautoleasing

Brought my 2024 VW Tiguan for service car was sitting there for a week to do oil change and inspection first all they didnt provide with loaner car said that we didnt buy car from there dealership that we not qualified for loaner car can get in touch with service manager whenever i called there eather his busy or his xxx is off i dont understend how they operate the dealership feels like they're doing you a favor to service ur car