2,435 New York SRT Service Centers

Awesome service manager Gary, worked with my son and the... - Tsmith6139

Awesome service manager Gary, worked with my son and the insurance company and got it all done on time.. thanks so much for your honesty and integrity

I would like to Express my thanks to the Service Dept. - shotzie1

I would like to Express my thanks to the Service Dept. at West Herr, for their communicating and getting the Job done. I would highly recommend them as a Great Dealership to do Business with, in all aspects.

Been dealing with West Herr for over 30 years. - rkoprucki

Been dealing with West Herr for over 30 years. Always an excellent buying and service experience with them.

We experienced great customer service with Glenn - JCF0

We experienced great customer service with Glenn Sciarretta and the team at the dealership. Highly recommend West Herr Ford. Glenn is customer focused and always treats us like family when we contact him. Thanks everyone at West Herr.

Good Morning Lisa, On my way home after getting the oil - mduszynski

Good Morning Lisa, On my way home after getting the oil change and tire rotation on my 2022 Tiguan, my low tire pressure indicator light went on! When I got home and checked each tire, ALL (4) pressures were LOW!🤔 I filled all (4) to 46 psi (as per the sticker on door) and it seems everything is ok, now. NOT happy.

Defective tire installed. - James

Defective tire installed. Replaced tire 3 weeks ago. 200 miles on it. It already has a bubble in it. I have to pay $500 for another tire. Does not stand by product. Horrible dealership.

When the lease on my previous car was nearing its end,... - Labe

When the lease on my previous car was nearing its end, Ari at Wheels to Lease found me a better car at a lower price. Ari is extremely knowledgeable, and he answered all of my questions. I recommend him highly.

DO NOT TRUST - JMB324

Brought my car in for service- had my husbands FDNY plackard in the window that went MISSING. When I went back, it was handed to me with NO explanation. The absolute worst- no follow up- was told the manager would contact me and didn't- I had to track him down!!! Absolutely ridiculous - did I mention this was the day before 9/11- this is not my first bad experience with them but by far the worst! Called corporate and filed a police report- they damaged my husbads property with NO explanation- Never going back- you can't pay me to go back.