1,455 New York Used Car Service Centers

Service Advisor Brandon James was first to assist when I - Lexus Laz

Service Advisor Brandon James was first to assist when I arrived. He constantly kept me informed on the status of my vehicle and explained the results. If you're looking for a great service Advisor look no further than Brandon James

Friendly and knowledgeable staff at dealership. - Lexus Laz

Friendly and knowledgeable staff at dealership. Technology specialist Donovan was exceptional and helpful with my service

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

My previous review was not fair to Riverhead Buick. - Gregemcgrath

My previous review was not fair to Riverhead Buick. They did excellent ,prompt work and fixed the problem I had..unknown to me, the car had other issues which was pointed out to me by Jeff from the service dept which they agreed to fix at no additional cost. Thank you Jeff and the others that worked on my car. Where else would you find a dealer that goes that extra mile . THANK YOU again.

First I want to say that this is a retraction from a... - unclbonz

First I want to say that this is a retraction from a previous review that I removed after the Dealerships immediate response. I originally brought my Prius to Riverhead Toyota with a 12 volt battery problem that in all fairness was installed by another out of state dealership. After speaking with the Service Department Manager Mike Hamill about my issue, Mike decided to give me a new replacement battery even though he knew he would not be reimbursed by Toyota Corporate. That's right THEY ATE THE COST !!!How often do you hear of that happening ??? This gesture on Mike's part immediately changed my bad feeling about the dealership that I had grown to love before this issue. They once again have a very satisfied customer that will be returning for service ,parts and a new Prius in the future. After all don't we all just want to be appreciated and treated fairly as loyal customers ??? Mike made it right and I appreciate his efforts. Thank you Mike for being a gentleman and appreciating your customers. Not EVERYONE does.

WARNING!!! Run Away - check out REAL ratings on Yelp,... - marty5000

WARNING!!! Run Away - check out REAL ratings on Yelp, BBB, and Atty General file of complaints. These guys are crooks, same story over and over!!! Paul Roberts puts a bogus Inspection Sticker on his cars and thinks he can convince me 2 other certified mechanics are lying??? $13,600 Audi cost me $5,600 out of pocket to get legal Inspection Sticker - piece of crap didn't even make it home from lot!!! BEWARE LADIES, Very rude and obnoxious to deal with - has obvious issues :) Complained to my husband I was in a drunken stupor? LOL What a pig.