77 New York Volvo Service Centers

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service

We have purchased many Volvos from Capital Luxury Cars in... - Debbie

We have purchased many Volvos from Capital Luxury Cars in Colonie, NY, over the years. We continue to hold only the highest opinion of this dealership. The front desk service staff has always advised us well on our needs - and when in doubt - checked with their excellent mechanics. The parts department gentlemen, Kevin Davis and John Calabrese, are very knowledgeable and willing to go the extra to find you the parts and accessories that work with your vehicle and meet your needs (wiper blades, tow bar, bicycle and roof racks). Alex Hester is a sweet addition to the parts team. And for billing, Peg Cologgi is a math genius. She makes sure you receive an accurate accounting of all service charges and available specials. We highly recommend Capital Luxury Cars Volvo Dealership for anyone looking to join the Volvo family. This dealership truly makes one feel part of the family.

Had an excellent service experience at KARP. - Singer

Had an excellent service experience at KARP. Mike Frohnhoefer was just amazing. Everything was smooth, fast and painless. Very impressed!

In this instance, service and specific work done was - VGRENIER

In this instance, service and specific work done was excellent. Un-necessary work was done in the past.

Nice dealership good service/people.But it seems like... - volbrett

Nice dealership good service/people.But it seems like everytime i get just and oil change checkup they try to drum up extra business alignment out bad tire cant b repaired.seems like im spending 200 bux everytime i walk in.

Express means express - GaryS.

Made an appointment for "first thing in the morning" for routine service. Started a cup of coffee and replied to some business emails and before the coffee was gone was told my car was ready. Service Advisor Jeffrey Urbina reviewed the check list, I paid a very fair price and was on my way to the office. It was truely express service. Thanks for the great start to the day.

This shop does by far the best quality work. They're... - Tappollo719

This shop does by far the best quality work. They're honest, highly skilled, and the best in the business. If you want something done the right way, whether it be mechanical work or body work, then this is the place for you. They are experts with high end makes and I wouldn't trust my car with anyone else.