1,409 New York Used Car Dealers

My Experience was great with this dealership, They Got me - John Russo

My Experience was great with this dealership, They Got me the vehicle i was looking for. Great service from sales department to finance department. keep up the good work

I bought a '97 BMW 318ti from Two Friends Auto in... - macygray

I bought a '97 BMW 318ti from Two Friends Auto in Brooklyn located on Coles St. The car failed the NJ State Inspection on 5/20/10 for a myriad of reasons, two of which are the horn was inoperable and the air-bag light was on, which is an automatic fail in New Jersey for either. I took the car to my BMW mechanic and what they found was horrifying! They found that the airbag system was tampered with, specifically, the wires were cut! They also found that an entire row of light bulbs had been removed from the cluster. I paid over $800 to repair the airbag system and replace the cluster lights. After i bought the car, i drove over 3000 miles between NJ to SC to ME... all without knowing there was no airbag! It sickens me to think what could have happened to me and my mother & sister had i'd gotten into an accident. I communicated my concerns to the salesman who sold me the car in both phone conversations and two extensive letters (3-4 pgs. long). They responded to my first letter, basically, stating they will not reimburse me for anything as i bought the car as-is, no warranty. If we were simply talking about common repairs to get the car in a condition to pass the NJ State Inspection then sure i understand that. However, we're talking about the dealer selling a vehicle without an operating air bag, and i don't believe they can legally do that. The car basically was not in any condition to be sold because of the major safety aspect. Also, while i fully understand i purchased the vehicle with no warranty, the dealer still has an obligation to a buyer to sell a car that is not a safety hazard to them and to others, whether that obligation be moral, legal or ethical. They have an obligation to sell a vehicle that will pass the State Inspection. They have an obligation to sell a vehicle that can actually be sold! I filed a case against Two Friends Auto in Brooklyn Small Claims Court because i strongly feel they knowingly authorized illegal tampering of the airbag system as they knew the car would not pass any state inspection in its current condition, at the time. My assumption is that they bought the vehicle very inexpensively from the auction and instead of putting money into the car to repair it, they authorized the illegal tampering of the airbag and cluster lights, assuming if no lights came on during the state inspection the vehicle would pass the inspection. The case was postponed three times, once by the court and twice by them. They also have a second case against them filed by another buyer... both cases were called together, lmaooo! These people should NOT be in business! DO NOT PURCHASE A CAR FROM THIS DEALERSHIP!

Stay clear of this dealership. - surmise-entrees-0p

Stay clear of this dealership.....very shady to say the least. I have been dealing with them to cancel a warranty for over 2 months. Niko (Sales Manager) said he would expedite the request in February. After a month of frustration I visited him to ask for proof of the request and he could not show it to me. On March 2nd he texted me a request form dated March 2nd, guess he never "Expedited" it. Today April 10th I called the Warranty company again to see if they received the request. Save yourself the trouble and aggravation....do NOT do business with this establishment!!

The best service ever found exactly what I was looking... - sulay221

The best service ever found exactly what I was looking for made sure I like the car and put me in to something that was in my budget This is the best place to come too.Mike is the best

Avoid this particular West Herr outlet - SingleMom

I made the grave mistake of visiting this particular West Herr location simply because the car I wanted to test drive was on their lot. In hindsight, I should have gone to the West Herr dealerships in my hometown that HAVE favorable reviews. When I arrived and asked to see the cute little beetle advertised, a man walked up somewhat perturbed as he was clearly eating something and stated that the salesman was out on a test drive so he’d show me the car. I was thrilled as it physically looked just like the photo, but not even one minute into the test drive I could feel something was seriously wrong with the cars automatic transmission as it began shaking like when you shift into the wrong gear on a manual transmission. As the engine light turned on, I knew the test was over so I turned around and went back. When I reported the experience while handing back the keys, that same man acted like he could care less. Since I had no interest in any other car, I said thanks and was ready to leave. He quickly said he wanted to introduce me to someone who could help me, and I truly thought the original salesman for the Beetle wanted to ask me about what the car was doing while driving it, so I turned around and sat down at a desk. The gentleman he introduced me to was named Cleveland and he was very kind so I took the time to talk to him. He explained that I was his first client and that he had just transferred from another West Herr lot. I did not have much time to waste as I needed to quickly replace a vehicle that had just been totaled in an accident and needed to return my rental. He was clearly lost in his new surroundings and attempted to assure me that he could find help in finding me a suitable replacement. I shared that my credit report is still showing the loan on the totaled car as open since my insurance had not yet paid the lender. After I reluctantly allowed him to go talk to the finance people about the type of vehicle my credit would allow an hour passed. The finance guy (unfortunately forgot his name) came out and explained to me in a condescending tone that I shouldn’t even consider an SUV with my credit. Bottom line, I ended up buying a beautiful SUV with leather/heated seats and NO money down at BASIL TOYOTA days later. Read my 5 star rating I posted on them. Side note *this review is not about Cleveland, he was very kind.

Had a great experience. - Joesprincetontaxi

Had a great experience. Allan was very professional. The process went very smoothly. I’ll definently recommend 26 motors.

I contacted the dealership, didn’t get back to me after - DKHOO909

I contacted the dealership, didn’t get back to me after 3-4 days. I received an automated email. I replied to the email but never received a reply. I guess they are not interested in my business. Just unfortunate.

Went in there to purchase a new Jeep, the sales service... - stormcore

Went in there to purchase a new Jeep, the sales service was non existent. The woman at the front desk was not very helpful. The overall atmosphere was gloomy was the best way to describe it. I guessed maybe it was the time of day, went home and went online to give it another shot, to which I discovered they don't even have a website! It looks like their domain is registered with Godaddy. What dealership does not have a website? To me this is a warning sign, either they are going out of business or they just don't care. I did find a competing dealership online, went in and received the service I expected.

If i could give a 0 i would. - Unhappy

This place is terrible. They don't go by what they say. They are rude to their customers.stay away from them. Take your business elsewhere.

Efficient & knowledgeable service. - Grateful

Tim made buying my beautiful and spunky certified pre-owned Mercedes GLA250 easy due to his knowledge, professionalism and calm, easy nature. Elena was patient and helpful at orienting me to the car. With gratitude, Wanda

Not just the worst used car dealer, but worst person ever - doublegunsguy123

The sales manager is complete scum. Classic bait and switch scheme. They list a low price online, call they say the car is still available, check the car out, go to negotiate, and all of a sudden the price listed online was not right... it didn't include the down payment? We were paying cash so I didn't really understand how anything could be listed as such. Double checked the listing, nothing about a down payment. Negotiations were short, and we didn't leave with the car since he wouldn't come down to the listed price let alone drop below it. I then checked out the dealer online and found many reviews with similar situations. Do yourself a favor and avoid this dealer at all costs! If it seems like a good deal, the price will all of a sudden go up. Not sure how this place is still in business.

I feel they are trustworthy! - boyce35044

I feel they are trustworthy!!! Honest people seems to be, I will do business at know proplem

Buyer Beware!!! - Leon M. Bibi

Sold me a car with faulty transmission. Claims to have I fixed it but never did. After two weeks of waiting in the car came back to me unfixed. Not only that but my check bounced when I tried to return the car.! After chasing Elan the owner for days and his claims to make this right, he never did so I just took the car back. Big liar. Do not do business with this dealership whatsoever.

I do not usually write reviews but I felt so strongly - Brownsugar

I do not usually write reviews but I felt so strongly about this I decided to write one. I bought a 2011 Subaru Forester from Barry's Auto Center in March 2023. I live over an hour away but because of the fantastic 2 year warranty I decided it was worth the drive. I work very hard and did not want to end up with a lemon. In the less than six months I have had the car. I have made numerous trips to mechanics including 2 trips back to Barry's for an oil smell that has been there since day one. First they said it was a transmission leak, but took back 2nd time for not fixing correctly and replacing lines. There wasnt a 3rd because they wouldnt cover this time under warranty. Finally took to a reputable subaru dealer. Short version is the oil smell and issue with the o2 sensor is due to oil leak which has been happening long before I bought the car and it is going to cost more than $3000 to get fixed along with wheel bearing issue which was also a problem when I bought the car. The Subaru dealer suggested I trade it in. When I told him I bought the car less than six months ago he was dumbfounded. We talked to the owner of Barry's auto center and he refuses to help us despite the fact that problems were there when I bought the car from him. Due to all this I cannot recommend this car dealership. Its too bad that this business does not care to do right by its customers who keep them in business in the first place. Now I am stuck paying 5 years for a car I cannot afford to fix and a car dealership who refuses to make this right. My only option is to file a complaint with the attorney general's office.

Very efficient, staff is very pleasant And informative, - Bstendts

Very efficient, staff is very pleasant And informative, no pressure and that is the reason why I will always continue to have my vehicle serviced here

Reliability... - Johnnybegood.green3

Very satisfied with my purchase. Customer service is great, and the owner was always willing to assist in helping if the vehicle needed anything. No credit??? No problem!!

Joe is fantastic! - lavendersblu

Joe is fantastic! Bought a 2019 Nissan Rouge on 8/5. Smoothest transaction ever. Went on Monday and drove out on Tuesday with a full warranty. Car is amazing. Not even a scratch and super clean! Joe had all paperwork ready to go on Tuesday. Super nice guy. Dealer is immaculate and an amazing atmosphere. Definitely worth checking them out if your in the market for a vehicle.

Blevins in Potsdam has been very helpful with my vehicle. - Samayah

Blevins in Potsdam has been very helpful with my vehicle. The service there is great! Ive brought my vehicle to them twice now, and plan to continue with them in the future.

TLDR: NEVER BUY A CAR FROM BROADWAY CARS IN COLONIE. I... - Jasmine

TLDR: NEVER BUY A CAR FROM BROADWAY CARS IN COLONIE. I bought the 2006 Chevy trailblazer on June 10th 2021 from Broadway Cars in Colonie NY. I paid IN FULL THAT DAY to Fred. Proceed to have to wait for my car 24 hours while they have it in the shop (P&L auto) and claim to have it detailed “inside and out”. (At Hoffman’s on central) When Matt dropped it off, it was still filthy from the test drive. There was a used mask in the visor that was there from the FIRST TIME we saw the car. Then as I’m driving over the next day, the engine light comes on. They take it back after the weekend to have it “detailed” and try to fix the issue (they said it was simply a fuse that needed to be taken out and replaced with a factory specific one). After I drop it at 10am, my car is gone all day well past my daughter being done with school. I had to deal with minimal communication during that time on their end. I was finally was given another dealer car to pick my child up in and that was even filthier than my newly purchased car. When brought back, not only was my car not cleaned AGAIN, the engine light was still on PLUS 3 new lights came on for the Stabilitrack and ABS. Nothing was done about these, I was told by Fred multiple times they would have the shop fix all these issues, (they were simple jobs) just for my car to be gone all day, unable to do my daily routine, and have it brought back unchanged. The last time being in worse condition than when I purchased it. Excuse after excuse from these men. I gave them chance after chance with patience to correct these mistakes and nothing was done. Then after 19 days of owning this vehicle, it breaks down. I’m writing this now as I am stranded on the highway on the hottest day so far here in Upstate NY, June 29th 2021. My car just crapped out on the highway. Luckily I had enough time to get off the road. But now my $7000 car, with only 100846 miles on it, is dead on the road. After being told it was “well taken care of”, only had 3 owners, everything was “up to date”. Broadway Cars is just another scummy car dealership that wants your money and doesn’t care about yours or your kids safety.

Great Leasing Experience - VinnyM73

I will start by telling you that I never write a review for anything, but I couldn't help but write this one. Let me begin telling you that everyone I dealt with was professional and helpful, Amanda went above and beyond for our needs, the best thing was dealing with Iggy. Needed a certain car, for an exact budget, in an absolutely unachievable time frame. To keep it short, they achieved all of our goals in the time frame. GREAT WORK!!!!

Excellent Used car Dealership - pylya

Had an awesome experience at Neptune Auto . Took care of everything I needed and got extact car I wanted . Will refer to a friend ! Thank you again

Mike Rozen is the best got my vehicle in a day ! - JuanS

Mike Rozen is the best got my vehicle in a day ! Fast easy and simple.

This review is for the service department. - Angela

This review is for the service department. I quit smoking 5 days ago, and wanted to get rid of any tobacco odor and ashes in my car as my sense of smell is super sensitive now. I made an appointment to get my car detailed. When it was time to pick up my car, I thought I accidentally entered a brand new car! Super clean inside and out, shiny, and smells great! Excellent job guys! Extremely happy customer here.

Dishonest unethical dealerships - Buonanno

I am an experienced car collector who has purchased numerous vehicles throughout the US In April 2017 I purchased a 2015 Bentley GTC speed from Exotic cars NY. As an out of state buyuer i provided a refundable " hold" deposit" of $1000 until I could view the car Two days later I traveled to NY and after careful inspection purchased the car. The interstate transporter on his inspection of the car at the dealership noted significant damage to the windshield. ( 18 inch crack) This was not present at time of purchase. One hour prior to the cars arrival at my home the dealership contracted me notifying me of the new damage to the windshield and reassured me iit was covered under Bentley warranty and if not they would accept responsibility and pay for it 4 months later after Bentley denied claim as being physical damage the dealership had refused to pay for windshield Cost to replace wad $4300.00 Also my hold deposit was never credited and I was billed for services i.e. Inspection cert registration title license which I never received I have filed s complaint with the NY dealership commission Dr A Robert Buonanno

Great experience! - mrich23

I would recommend Coney and V very highly to anyone in the market for a used car. I was looking for a specific vehicle (2007-09 Mustang GT) and found it for sale there on Cars.com. From the first phone call to Alex where we quickly and professionally made the deal to handling the paperwork to leaving the dealership with the car it was a great experience. I had to fly into NYC (JFK) to pick up the car and they were even nice enough to pay my cab fare. Got me a cup of coffee. We noticed the car was missing the carpet in the trunk. No problem, they ordered me a new one on the spot shipped to my house. Checked the tire pressure before I left to make sure I got home safely. Gave me some good tips about the best way to navigate out of the city too. All of these are little things for sure but it adds up to a first class experience - oh, and the car was in pristine shape inside and out and has run like a top since I got it home. These are car guys who know their business and want to have happy customers who will spread the word. I am glad to do so because they treated me very well. Coney and V has my highest recommendation.

When i went to conway I was originally impressed with how... - imaqtgurl1569

When i went to conway I was originally impressed with how friendly the staff was. However as I closed my deal and was quoted one number on paper and put money down to hold that price to think it over when i came back things changed. I had to fight to get the number on paper that they had put. They told me it was an error and that they would loose money if they sold me the jeep at that price. I stood my ground and dealt with one person after another and wouldn't change the price they gave me, what am I stupid they can eat thier own error. I Than a couple months later had a lapse in judgement and went back to conway for service, simple oil change or so i thought.... than they come out with how this oil change costs over $100.00! I refused to pay for the additional work that I never signed for. i than walked out, accused them of being shady liars that try to take advantage of a women and left. I obviously never went back and was so excited to hear that somwone finally shut them down. No more worries Conway is gone if they reappear don't take the smiles lightly they are what they are.

CROOKS - skier123

11/14 truck Radiator thermostat diagnosed and fixed at Cybert... $800. 3/15 Radiator leaking, taken back to Cybert they concluded "someone" put the wrong radiator cap on therefore causing a leak...$800 to diagnose and fix. Two days later while my son is driving to Buffalo,NY the truck overheats and gets towed to nearest service center where they conclude all the radiator fluid leaked out because the radiator cap was loosely put on radiator causing a leak over the 400+ drive. Invoice from Buffalo service station taken to Cybert, who eventually tell me that the owner will not honor the warranty because the truck wasn't towed over 400 miles back to them. These people will not stand by there work even when they over charge and obviously don't do the job properly. THIEVES, CROOKS, INCOMPS