1,395 New York Used Car Dealers

Not just the worst used car dealer, but worst person ever - doublegunsguy123

The sales manager is complete xxxx. Classic bait and switch scheme. They list a low price online, call they say the car is still available, check the car out, go to negotiate, and all of a sudden the price listed online was not right... it didn't include the down payment? We were paying cash so I didn't really understand how anything could be listed as such. Double checked the listing, nothing about a down payment. Negotiations were short, and we didn't leave with the car since he wouldn't come down to the listed price let alone drop below it. I then checked out the dealer online and found many reviews with similar situations. Do yourself a favor and avoid this dealer at all costs! If it seems like a good deal, the price will all of a sudden go up. Not sure how this place is still in business.

We test drove a truck and worked with Taylor. - Rose Valley

We test drove a truck and worked with Taylor. He was very helpful and knowledgeable about the vehicles he was selling. He was very attentive and the process was very quick both at the dealership and answering questions via text. We ultimately did not end up purchasing the vehicle since it didn't match what we wanted but we were left with a great impression of the dealership thanks to Taylor and hope to do business with them another time when we find a vehicle we are interested in.

I feel they are trustworthy! - boyce35044

I feel they are trustworthy!!! Honest people seems to be, I will do business at know proplem

Buyer Beware!!! - Leon M. Bibi

Sold me a car with faulty transmission. Claims to have I fixed it but never did. After two weeks of waiting in the car came back to me unfixed. Not only that but my check bounced when I tried to return the car.! After chasing Elan the owner for days and his claims to make this right, he never did so I just took the car back. Big liar. Do not do business with this dealership whatsoever.

Very efficient, staff is very pleasant And informative, - Bstendts

Very efficient, staff is very pleasant And informative, no pressure and that is the reason why I will always continue to have my vehicle serviced here

Reliability... - Johnnybegood.green3

Very satisfied with my purchase. Customer service is great, and the owner was always willing to assist in helping if the vehicle needed anything. No credit??? No problem!!

TLDR: NEVER BUY A CAR FROM BROADWAY CARS IN COLONIE. I... - Jasmine

TLDR: NEVER BUY A CAR FROM BROADWAY CARS IN COLONIE. I bought the 2006 Chevy trailblazer on June 10th 2021 from Broadway Cars in Colonie NY. I paid IN FULL THAT DAY to Fred. Proceed to have to wait for my car 24 hours while they have it in the shop (P&L auto) and claim to have it detailed “inside and out”. (At Hoffman’s on central) When Matt dropped it off, it was still filthy from the test drive. There was a used mask in the visor that was there from the FIRST TIME we saw the car. Then as I’m driving over the next day, the engine light comes on. They take it back after the weekend to have it “detailed” and try to fix the issue (they said it was simply a fuse that needed to be taken out and replaced with a factory specific one). After I drop it at 10am, my car is gone all day well past my daughter being done with school. I had to deal with minimal communication during that time on their end. I was finally was given another dealer car to pick my child up in and that was even filthier than my newly purchased car. When brought back, not only was my car not cleaned AGAIN, the engine light was still on PLUS 3 new lights came on for the Stabilitrack and ABS. Nothing was done about these, I was told by Fred multiple times they would have the shop fix all these issues, (they were simple jobs) just for my car to be gone all day, unable to do my daily routine, and have it brought back unchanged. The last time being in worse condition than when I purchased it. Excuse after excuse from these men. I gave them chance after chance with patience to correct these mistakes and nothing was done. Then after 19 days of owning this vehicle, it breaks down. I’m writing this now as I am stranded on the highway on the hottest day so far here in Upstate NY, June 29th 2021. My car just crapped out on the highway. Luckily I had enough time to get off the road. But now my $7000 car, with only 100846 miles on it, is dead on the road. After being told it was “well taken care of”, only had 3 owners, everything was “up to date”. Broadway Cars is just another scummy car dealership that wants your money and doesn’t care about yours or your kids safety.

Great Leasing Experience - VinnyM73

I will start by telling you that I never write a review for anything, but I couldn't help but write this one. Let me begin telling you that everyone I dealt with was professional and helpful, Amanda went above and beyond for our needs, the best thing was dealing with Iggy. Needed a certain car, for an exact budget, in an absolutely unachievable time frame. To keep it short, they achieved all of our goals in the time frame. GREAT WORK!!!!

Excellent Used car Dealership - pylya

Had an awesome experience at Neptune Auto . Took care of everything I needed and got extact car I wanted . Will refer to a friend ! Thank you again

Mike Rozen is the best got my vehicle in a day ! - JuanS

Mike Rozen is the best got my vehicle in a day ! Fast easy and simple.

COULD NOT REACH THE DEALERSHIP DIRECTLY,,, HAD TO TALK TO - BRONXBLOKE

COULD NOT REACH THE DEALERSHIP DIRECTLY,,, HAD TO TALK TO SOMEONE REMOTELY......ALSO THEY DO NOT OFFER HOME DELIVERY,,,,I HAD TO RENT A CAR AND DRIVE 2 1/2 HOURS TO PICK IT UP....DETAILING THE CAR MISSED DIRTY MARKS ON INTERIOR ROOF PANEL AND SUN VISORS ALSO RIMS STILL HAD BRAKE DUST ON THEM.....AS FAR AS THE SALES PEOPLE GO AND PREP GUYS THEY WHERE GOOD...THERE HINDERED BY POLICY IN PLACE BY THE DEALERSHIP....

This review is for the service department. - Angela

This review is for the service department. I quit smoking 5 days ago, and wanted to get rid of any tobacco odor and ashes in my car as my sense of smell is super sensitive now. I made an appointment to get my car detailed. When it was time to pick up my car, I thought I accidentally entered a brand new car! Super clean inside and out, shiny, and smells great! Excellent job guys! Extremely happy customer here.

No finance manager to deal with, sales and management - sampsonjeffery1

No finance manager to deal with, sales and management were very friendly. Good experience would go back again because of that.

Dishonest unethical dealerships - Buonanno

I am an experienced car collector who has purchased numerous vehicles throughout the US In April 2017 I purchased a 2015 Bentley GTC speed from Exotic cars NY. As an out of state buyuer i provided a refundable " hold" deposit" of $1000 until I could view the car Two days later I traveled to NY and after careful inspection purchased the car. The interstate transporter on his inspection of the car at the dealership noted significant damage to the windshield. ( 18 inch crack) This was not present at time of purchase. One hour prior to the cars arrival at my home the dealership contracted me notifying me of the new damage to the windshield and reassured me iit was covered under Bentley warranty and if not they would accept responsibility and pay for it 4 months later after Bentley denied claim as being physical damage the dealership had refused to pay for windshield Cost to replace wad $4300.00 Also my hold deposit was never credited and I was billed for services i.e. Inspection cert registration title license which I never received I have filed s complaint with the NY dealership commission Dr A Robert Buonanno

Great experience! - mrich23

I would recommend Coney and V very highly to anyone in the market for a used car. I was looking for a specific vehicle (2007-09 Mustang GT) and found it for sale there on Cars.com. From the first phone call to Alex where we quickly and professionally made the deal to handling the paperwork to leaving the dealership with the car it was a great experience. I had to fly into NYC (JFK) to pick up the car and they were even nice enough to pay my cab fare. Got me a cup of coffee. We noticed the car was missing the carpet in the trunk. No problem, they ordered me a new one on the spot shipped to my house. Checked the tire pressure before I left to make sure I got home safely. Gave me some good tips about the best way to navigate out of the city too. All of these are little things for sure but it adds up to a first class experience - oh, and the car was in pristine shape inside and out and has run like a top since I got it home. These are car guys who know their business and want to have happy customers who will spread the word. I am glad to do so because they treated me very well. Coney and V has my highest recommendation.

When i went to conway I was originally impressed with how... - imaqtgurl1569

When i went to conway I was originally impressed with how friendly the staff was. However as I closed my deal and was quoted one number on paper and put money down to hold that price to think it over when i came back things changed. I had to fight to get the number on paper that they had put. They told me it was an error and that they would loose money if they sold me the jeep at that price. I stood my ground and dealt with one person after another and wouldn't change the price they gave me, what am I stupid they can eat thier own error. I Than a couple months later had a lapse in judgement and went back to conway for service, simple oil change or so i thought.... than they come out with how this oil change costs over $100.00! I refused to pay for the additional work that I never signed for. i than walked out, accused them of being shady liars that try to take advantage of a women and left. I obviously never went back and was so excited to hear that somwone finally shut them down. No more worries Conway is gone if they reappear don't take the smiles lightly they are what they are.

CROOKS - skier123

11/14 truck Radiator thermostat diagnosed and fixed at Cybert... $800. 3/15 Radiator leaking, taken back to Cybert they concluded "someone" put the wrong radiator cap on therefore causing a leak...$800 to diagnose and fix. Two days later while my son is driving to Buffalo,NY the truck overheats and gets towed to nearest service center where they conclude all the radiator fluid leaked out because the radiator cap was loosely put on radiator causing a leak over the 400+ drive. Invoice from Buffalo service station taken to Cybert, who eventually tell me that the owner will not honor the warranty because the truck wasn't towed over 400 miles back to them. These people will not stand by there work even when they over charge and obviously don't do the job properly. THIEVES, CROOKS, INCOMPS

deal was not as quoted, had to pay discount points, lied... - wrenwrenchmaster70

deal was not as quoted, had to pay discount points, lied to about loan, wasted a whole day, then was phoned 16 times next day, texted 12 times, took back for service was a disaster,the whole experience here was totally disappointing, contacting the state of florida dept of consumer affairs, the better business bureau, and a lawyer

Not your regular dealership - Irina

Shopping for my next lease, I spoke with a lot of dealers, and the experience was not always pleasant. If you've ever done it yourself, you know how it is . Friend of mine recommended me to contact Vladimir at Diamante Leasing, and I was surprised that shopping for a car can actually be fun! First, Diamante Leasing can help you to lease almost any brand, so you don't have to waste your time driving around, talking to tens of dealers. Just let them know your budget, and they'll give you your best options. Second, their prices were better then anything I had by that time (and I was on a market for about a month already). So, after speaking with Vladimir, I finally found some peace of mind. He had a very positive, professional attitude, was very attentive and not judging. While I was settling my lease end with my current lessor, a new offer came up. I received a call from Vladimir the same day, even though the price we agreed to was already very good. He even went en extra mile putting me on a special program, which reduced my payments even more. I ended up not leasing at Diamante, because I got an offer from my current lessor, that I could not refuse. They waived $1K+ lease end charges, which I would have to pay out of pocket if I switch the leasing company. There were some other perks for me to stay where I was, too. But I would definitely recommend Diamante Leasing. Exceptional customer service, friendly people, unbeatable prices. If you have any concerns, just let them know, you will be heard!

Eldorado is the best one,he has a top customer service. - Pierre

Eldorado is the best one,he has a top customer service.They are good take care the cudtomer.

At first they responded saying vehicle was still - Parent

At first they responded saying vehicle was still available but when I asked a few more questions no response. Therefore my daughter’s first vehicle will be purchased with someone else.

BMW 6-Series - kikiloveeee2

My family & I came all the way from PA to buy a BMW 6-Series in all Black. The moment i walked in an employee that works there greeted me so professionally. Isaac helped me look at the car and he even let me take it for a test drive. After the test drive I met with Kendall who discussed my contract for the car. In less than 2 hours I had a signed contract and my car ready to go on the road to PA they also gave me temp Plates till my original one comes in Thank You Excellence Auto Trade you guys are the best!

Customer service is horrible. They don't care about their... - schilloff

Customer service is horrible. They don't care about their customers and don't listen to your complaints or concerns. I personally wrote (2) letters to Greg Feduke about the horrible service I got at his dealership, and never got a response back from him. Don't buy a car from Feduke.

Friendly service.Honest Service. Have been bringing my... - goldenmed11

Friendly service.Honest Service. Have been bringing my cars to FCU for over 20 years and have yet to be disappointed. They are experts in the field and have been working in the business for over 2 decades. They have the experience and the people skills for a good service/sales shop.

Great experience buying a car - RyanH35

I purchased a 2005 Ford Mustang last August, this is my 3rd car from Gem Auto as I have always had a good experience. The mustang I purchased from Jim (owner) the after market radio system wasn't working so Jim put a brand new one in and he even splurged for the radio that supported my iPhone so I could listen to my music. Almost a year later of owning the mustang, Jim was willing to pay 75% of the bill when I had the tint removed as it was too dark. I am very grateful that even a year later from the sale of the car Jim was willing to help me out. I would recommend Gem Auto Sales to anyone:)

Thank you guys for the awesome van. - Danny

Thank you guys for the awesome van. They have a great selection of cars and are very knowledgeable about the vans that they sell. Great buying experience. Thank you!!!

Easy and pleasant - alex

Worked with Sabina at Grand Prix to lease my Audi S4. Not only did she make the entire process super easy and pleasant, but she got me an amazing deal. Very professional company and people, would highly recommend them!!!

They would not except CASH! - carole_shaw63

They would not except CASH! I’ll buy my car somewhere else! Wasted a whole day for nothing!!! Go somewhere else.. anywhere else! Who doesn’t accept cash? What the xxxx!