1,396 New York Used Car Dealers

The best customer satisfaction I have ever experienced. - Candyman123

First Class Auto treated me as if I was the only customer that mattered. They went above and beyond what a car dealer should be. Other dealers should try to copy First Class Auto in the respect , patience and sincerity they show their customers. I will definitely be a return customer and will recommend them to my friends or anyone looking to purchase a vehicle.

YES,I WOULD VERY MUCH RECOMMEND THIS DEALERSHIP...FOR... - RAPHAELLAZAZA

YES,I WOULD VERY MUCH RECOMMEND THIS DEALERSHIP...FOR THIS IS *MY BIG BROTHERS* LOT !!! IM ROCCO ZAZA'S YOUNGEST DAUGHTER...~RAPHAELLA{RAE}ZAZA~ ROCCO IS RONALD ZAZA'S FATHER !! PLEASE HELP ME GET IN CONTACT WITH MY BIG BROTHER,PLEASE..ANYONE!! I CAN BE REACHED @ RONNIESLILITALY@YAHOO.COM...THANK YOU, MS.RAPHAELLA{RAE}ZAZA

Long and rewarding - Irvking

I went in there not knowing what I was wanting but Wally was pacient and got me into the car that I thought I would never get. Thanks Wally!

Straight forward Trusting Comfortable No BS Dealer - Rick

What a nice bunch of people at this place. They say the car is there it is there. They are not nasty and sneaky like most NJ car dealers are. I just made 3 new friends and I didn't end up buying anything we couldn't come to an agreement on the price. The way they negotiated the deal was pleasant. Ray accommodated us for our test drive with a smile and with gentle care to our needs. Zac the internet manager and Steve the finance manager were also on board to help make the process smoother. Btw Ray told me they don’t sell tire insurance so don’t ask them for tire insurance no matter what. LOL.

Great deals on cars very honest,professional I am happy - Richard

I purchased a 2008 Jeep commander I I’m so happy with my car it’s runs great clean good buy for the money.Thank you Fred and Mike

Do not trust the friendly approach. - Shame on me for not checking VIN

Do not trust the friendly approach. They buy cars cheap from Canada then try to rip you off. Get the VIN and find out the original price. Also watch out for costs if registering in another state. Foreign car (Canada) costs more to get inspected and registered.

Sometimes you run into good/honest dealers sometimes you... - MSBABES

Sometimes you run into good/honest dealers sometimes you don't.

Friendly staff - Stephen

Staff was patient and able to answer questions. They were open to our uncertainties around buying a car. They were good at discussing the finances, including credit, and did not pressure us into purchase.

Overall experience was very positive. First sales person... - plholgate

Overall experience was very positive. First sales person Zach (non-owner) did not follow-up with me when I first stopped in to see the E 350. Weeks went by and I stopped in again and Zach (owner) spoke with me and from then on it was an excellent experience. Zach 2 was honest and straightforward and pleasant to work with. He followed up on all the issues we discussed and I took possession of the car less than a week later after he finished addressing the issues.

FRANK IS A AWESOME SALES GUY AND PROBLEM SOLVER - lipstick

IF YOU HAVE NOT THE BEST CREDIT, YOU NEED TO GO SEE FRANK!! HE MAKES THAT DEALERSHIP A PLEASURE TO DEAL WITH!!!!!!!!!!!!!!!!!!!!!!!!! I HIGHLY RECOMMEND HIM TO HELP YOU WITH YOUR CAR PURCHASE

Test drove a car with the service engine light on, they... - kmuthig89

Test drove a car with the service engine light on, they assured me that it would be taken care of because i decided to buy it. So I went to get the car, they had it all inspected and ready to go. The next morning I started the car and low and behold the check engine light comes back on. I immediately contact them and they told me to come down to have it looked at. Now it has been over 2 months with the same service engine light problem.. several visit which merely consisted of resetting the check engine light. If you want to buy a car here, cross your fingers and hope it runs perfect because if you have to deal with them you'll find their attitude toward the customer is garbage. They continue putting off the repair so now I am taking my car to a mechanic with a brain and some initiative. Steer clear of Graham Hall Autos.

BE WARY - Shady sales tactics and overall uneasy feeling... - NYZX90

BE WARY - Shady sales tactics and overall uneasy feeling making any purchase here - I was an out of state buyer, purchased a 330CI 2001 BMW - price was good and agreed upon 500 off advertised cost - left deposit in and arranged for independant mechanic to check the vehicle which was mint - ran VIN with dealer BMW and Carfax checked out - called day to finalize arrangements and pick up/pay and was told by owner sales person all was good as I offered a considerable cash deposit - When I got there, after payment completed I was basically lied to and the owner (guy I spoke with on the phone who agreed on my price offer for tax/receit) basically said he never said anything??? xxx - They have like only 4 employee's and most have foreign accents - the guy I spoke with on the phone had the clearest or lightest accent which was the same guy who was lying to me in front of my face after I made the purchase!! - The title was not available at purchase which was on a weds - He said by Friday it would be sent from auction house in NJ - Friday came and guess what? - title was not there - I called the irrate saleman and he said the owner - the light accented no I never made such a deal on the phone comment was not there and he didn't know where the title was at the moment!! ARG!! - idiots wasting my time - so he assured me next day title would be there - so Sat, next day I called and the saleman "Baba" said it was - I went to pick it up which included 2 reassignment notices and original title from another licensed dealer in NJ.hmmm....ok. I also questioned them that there was NO floor mats in both front seats of the car and if they removed them during cleaning or detailing? one of the guys said to ask "sammy' again the owner - guess what? sorry don't know about that - cheap xxxxxxxx couldn't even replace or give me floor mats for a 18K car I just purchased from them!!! - Car was even out of gas when I picked it up and they had a car lot lackey run across the street with 5 bucks and a plastic container to fill some in - CHEAP! Took title and left and worked on completing paperwork to send back to my out of state DMV for tag registration and title - story ends? NO! - 3 days later there title person callas and tells me all apologetic like that they forgot to give me the MV50 DMV form which is needed to transfer ownership of the car - Jesus christ! - Lucky I did not send the paperwork out or else I would have been screwed and have to waste more time for the DMV to send me back all my documents because these morons who are obviously unprofessional - FORGOT the MV50 form!!!! - In any case, steer clear, buyer BEWARE and INFORM yourself as a consumer and GIVE your hard earned money and business to a "stealership" that at the very least is somewhat professional, courteous and HONEST!!

I went to Hamburg motors oringanly just to window shop an... - KassineTheDream

I went to Hamburg motors oringanly just to window shop an I walked away with a used car. Russ Sparcino was great to work with, the test drives that they allowed me to take even letting me bring the car to my own mechannic. At first they didnt have what I wanted then Russ told me to give him what I was looking for and within days my phone rang. "Omar, Russ form Hamburg Motors, I found what your looking for" I got in my old car an when I arrived at the dealership there she was my pearl white chevy impala. WOW thats mine is all i could come up with when i saw it. Oh did I mention as we were doing paper work he offered my wife and I lunch. Which at the time was very thoughtful as my wife was pregnant and was starving. Hamburg Motors is more than a dealership they make you feel like family.

Great Cars for low prices - Joey G

My experience was unbelievable. I have bought many cars before but never had such a great experience. They also finance that was as low as my Credit union.

Feel Like Family - Galaxyman2

This is our second purchase here and TK has always exceeded our expectations with providing excellent customer service, flexibility and advise. We recommend family and friends. Good selections and prices. Thanks TK!!

Not trustworthy - jpdavis

when something is wrong with you vehicle less then 30 of purchase then they should fix it. Not wait until the warranty expires to say they can't.

i went to sell my car this week and never in my life i - susie85

i went to sell my car this week and never in my life i would imagine crossing by so nice treatment and respect i wish i would have know them before that would have save alot of headache and money. They are the best dealer ever thank you for making my experience the best hope to see you soon they give you more money for you used car than the dealer never go anywhere else but here the best THANK YOU DAVID.

SCAMMERS. - jackgioacchino

SCAMMERS. DO NOT BUY A CAR HERE! They title wash. They try to sell salvage vehicles as clean title vehicles. Always pull you own car fax. They are liars and scammers!

Excellent communication and quick response very friendly - Jfrench

Excellent communication and quick response very friendly will definitely do business with Jeff Kies Auto Sales again

Truck was exactly as advertised. - rirad2003

Truck was exactly as advertised. The price was very reasonable. They made the purchase very easy, including getting an in-transit permit from the DMV as an out of state purchaser. Highly recommend Gradl motors.

Posting a one star review because that’s the lowest - tzawa

Posting a one star review because that’s the lowest possible rating I can give. Purchased a vehicle from this dealership 6 months ago and it has already needed a new fuel pump, battery, computer board, head gasket, rotors, fuel level sensor…and to top it all off…a brand new engine. I was also surprised to see that the coolant hose was “repaired” by pouring a cheap liquid sealant down into the tank instead of replacing it like an honest mechanic would. We made the mistake of not reading reviews prior to purchasing a vehicle from this dealership. They have been known to sell LEMON VEHICLES to their clients. The vehicle we purchased not even half a year ago was an absolute LEMON. If you value your hard earned money in any way, DO NOT BUY A VEHICLE FROM THIS PLACE! It’s more like a glorified junkyard than a car dealership.

We traveled two hours to this dealership and am so glad - Holly J.

We traveled two hours to this dealership and am so glad we did!! Not only did we get a fantastic deal on a vehicle, their customer service is top notch! We got a flat tire ten miles from arriving at the dealership and they sent a tow truck immediately. They even helped us get two new tires at the best cost ever. After we purchased a vehicle through them, there was an issue with the engine. Manny and his crew followed through with every detail and got the problem fixed and paid for. He always responded to calls and texts and made sure we were taken care of even being two hours away. If I can buy every used vehicle from them from now on, I will! Can’t put a price on fantastic customer service and peace of mind!

Run, don’t walk- in the opposite direction. - CMG589

Run, don’t walk- in the opposite direction. Spent a couple days contacting every dealer in the tristate looking for my new vehicle. This John Starks dealer had the one I was looking for and wanted to make the deal. I told him some offers I had heard at the local places by me and the sales guy Colin had to speak to his manager. He texted me that he got the deal done. To make the price where I was comfortable, the interest needed to be 6%. I put a deposit down and filled out the credit application. They ran my credit, confirmed it was excellent then ghosted me for a day. After reaching back out to them they told me the lowest rate is 8%. This significantly increases the monthly payment. The sales guy Colin and his GM knew this at the time but said what they could to keep me happy and keep me from going to another dealer. The GM just called me to say there was no way 6% was ever going to happen. They hit my credit for no reason at all. It takes 2 years to fall off your report. This dealer is the exact reason why all car salesmen have the reputation they do. I’m sure the manager or someone will reply to this review and make up some story about how I am at fault, but I urge you to look elsewhere.

Horrible! Lies! Dishonest! STAY AWAY!!! - timstone

STAY AWAY!! STAY AWAY!! CROOKED! LIES!! In our search for a good used car for my son we came across this absolute loser.... Very shady. Would not answer our questions. When we started to ask questions he dismissed us and told us to get off his lot. He said we were not buyers and that we were there to "bust his chops" when I pointed out that the information he was giving me did not match the information on Carfax this guy got very defensive. It became very clear that this guy was lying to us. He did not like the fact that they we were asking questions. That struck me as very odd. I mean seriously, who buys a car without asking questions? After looking closely at this guys cars I realized that they were nothing but junk. I have never come across such a shady character like this in my life! This guy just screamed "Hi I'm a crook and I'm going to lie to you just to get your money" He told me that he did not think that I was a buyer, after the 5 minutes we were on the "lot". I didn't have the heart to tell him that I had several thousand dollars in cash in my wallet LOL! Mistake buddy huge huge huge mistake! Thank God we got off that "lot" and bought a car down the road in Hamburg, which was better and from a better dealership.