1,409 New York Used Car Dealers

After making a deal on a Jetta Lease, I was unhappy with... - kgrange

After making a deal on a Jetta Lease, I was unhappy with the color choice that I had unwittingly entered into. I decided the day after to change my choice. Mark, the manager, said he could find one but would have to see if it was available. By close of business, 630pm, he told me it was not. I told him at 12pm of my concern. I contacted him in the morning to advise him that I had arranged with another Long Island dealer to get the color I wanted. He told me in the morning that I would have to wait to talk with the salesman to discuss getting my deposit back. I stopped by approximately 20 min before the salesman was supposed to come in, since I was on the road. Mark was extremely unpleasant with me. He kept on about loyalty, and started all sorts of insulting insinuations. He escalated the whole thing, and kept calling me into his office. It didn't take me too long to have enough abuse, and I started yelling back. At that point, he seemed as if he wanted to get into a physical altercation. All of his coworkers were trying to get him to stay in control. I told him to get himself under control. It seemed as if he would do anything, say anything, to keep the deal in his house. He is a complete ***hole, and everyone now knows it. Over a $100 deposit on a 36 month lease, sheesh!

Very knowledgable, no pressure or hard sell. Guided... - Cosby

Very knowledgable, no pressure or hard sell. Guided smoothly and efficiently through process. Vehicle is great, in great condition very happy with it, reasonable price. Because of covid, interactions were by phone and it worked well. Car registered by them, a saving grace because our DMV requires appointments now and they are about a month behind. Will definitely consider approaching again in future, and recommend to everyone.

I was a buyer from California looking at a car that - OskiBronco

I was a buyer from California looking at a car that Richie, owner and sole employee, of South Shore had listed on the internet. Richie replied to my email about the car and even lists his cell phone on the website that he answers (call or text) day and night. He was very responsive in answering my questions and obtaining additional information. When I wanted a pre-purchase inspection by a local mechanic, he drove the car over and dropped it off for the mechanic to have for a day. I have been buying and selling cars for 50 years and Richie was honest and quick. I ended up buying the car and Richie worked with me on the transportation pick up and delivered the car at night to where the Carrier wanted to pick it up. I wish he was in Northern California so I could buy more cars from him in the future, I am just not sure how many cars that are 3,000 miles away that I want to buy. I would use him again in a New York minute.

Great Experience - rm

Just leased a new truck through Mike Scarpa at South Shore Auto Leasing and i honestly couldn't have had a better experience. He was able to get me exactly what I wanted for a great price and unlike a regular dealerships there was no haggling or price change when it came to signing. He told me a price (a great one at that) and when i went to pick up the car and sign everything was exactly what he said it would be (not to mention he took me to the dealership and stayed while I signed to make sure it went smoothly). I would recommend them to anyone looking to get into a lease, they managed to make what is normally a stressful process into a painless/pleasurable one. In 39 months when my lease is up i will absolutely be going back to him!

They were very responsive to my many emails and made the... - Dillinger729

They were very responsive to my many emails and made the buying experience easy. John gave me his own personal cell in case I had a need to contact him. I am not from that area and he was very flexible at working with my schedule in picking up the vehicle. Highly recommend this dealer!

0 star for this dealer Red flag, don’t buy car or pick up - Bobby singh

0 star for this dealer Red flag, don’t buy car or pick up from these , they sell bad cars , bought a pickup dec 2 2022 , the real next day had to go back get light bulbs fix , it was cold didn’t check the ac recently last week found that ac not work , got low oil sign , had do breaks, now have to get ac fix , got over heated, went to them to see if they could fix it own said it’s gonna cost me to fix coz I bought while ago . Gota find problem why more spending and just after just 3 month , so think twice

The overall experience was excellent. The price was... - neubs1970

The overall experience was excellent. The price was great, trade in value was good. They made it easy by taking care of all the details.

the best - BRIAN HOLLAND

i bought a 2012 dodge ram- here and i will tell you i was very happy that i stop there.. . the salesman patrick johnson went out of his way to help me out, i was bestowed on how great he was , in helping me out . if you want a car or truck stop by you will be glad you did .. . .

Family Business I can trust - Pay in full

Riverdale Motors was for me a great place to do business , They we're caring upfront and toke care of all my requests .I am confident I made a great purchase. I will buy again from them .

Very understanding, fixed the little thing we noticed and - sississy69

Very understanding, fixed the little thing we noticed and got a third row seat to go into the vehicle for me at no extra cost. Would highly recommend.

Their cars seem fine, and they're very nice but they - a_s_huynh

Their cars seem fine, and they're very nice but they don't reply in a timely fashion. I'll still give them 5 stars because they were still very helpful.

My wife and I needed newer vehicles and stop in to see... - ScottDS710

My wife and I needed newer vehicles and stop in to see what they had to offer. Well Rick and Scott were awesome!! They listened to our needs and put us both in exactly what we wanted!! Highly recommend their Williamsville location (across the street from Cracker Barrel restaurant)

They never responded to my request for more information - Cinderelly_83

They never responded to my request for more information after reaching out on cars.com.

Disappointing Experience ~ Buyer BewareJoe puts himself... - PALEXOPOULOS

Disappointing Experience ~ Buyer Beware Joe puts himself out as a regular guy who doesn’t need to sell his cars, isn’t a sales guy (I’m not like other dealers’ jargon…) and wants to be fair with his customers but that’s not the experience I had. I recently purchased a low mileage one owner Ferrari 430 Spider from Joe and while the experience remained positive through the purchase phase with his sales rep Kurt, it ended less than 24 hours later. Truth is I’ve had far better experiences with Ferrari, Mercedes, and Porsche dealerships between service and value than this little shop which is so disappointing. What happened? Below is an excerpt from an email I sent him… “Good afternoon Joe, I wanted to follow up on my texts from Saturday June 19th and Thursday June 24th as well as call Thursday June 24th which I haven’t heard back from you. Having not heard from you, I also reached out to Kurt Saturday June 26th and again no return call. I enjoyed working with Kurt at your dealership and yourself over the phone; however, the issue I’ve had within 24 hours of taking delivery of the car remains. That issue being the seats (primarily drivers side bolster) and leather near driver’s side door pull had clearly been airbrushed so that there was no way I could tell the wear and slight tears on the car’s leather when viewing it in your dealership. I only found out about is as I started applying Lexol leather conditioner on the seats and door panels which wiped the airbrushing off immediately. Airbrushing the seats is not the same as applying a good coat of wax… While I know you took $3,000 off the car’s price and waived your processing fee (remember I registered and retitled the car via my insurance company), let’s remember this isn’t a $50,000 car. At $157,000 purchase price, I paid a significant price for a 15-year-old 430 as my expectation is it was near perfect car. I like the car but feel a bit deceived here. The other item I hadn’t noticed when purchasing the car was while the AC and heat turn on, they only blow out 2 of the five dash vents. The other three don’t open and close as they should. I had to stick a pencil (eraser inside the vent) to try and open them. Yes, I spent a ton of time inspecting the paint, underneath and engine bay area and checked to see the convertible top operated as it should. No, I didn’t feel air from each vent as I assumed a car 2,900 miles vents weren’t broken. I really don’t know what to do here. This is a first for me feeling this way after buying an exotic and this is my sixth purchase of one. I’d like the leather repaired or reasonable compensation for the wear and air vents that should be able to open and close. At this stage, I’ll accept a refund of $5,000 to keep the car as is with my dealing with the issues that I don’t know how much they will cost. Alternatively, I would accept reimbursement for the cost to fix the vents through Ferrari of New England and reimbursement for leather repaired by a professional shop with restoring leather being their specialty.” How did this end? We had a call together where Joe talked about being fair. How he didn’t do any airbrushing and the car had been detailed numerous times over. Joe claims he doesn’t negotiate but made an exception with me and feels any new issues I found within 24 hours of delivery should be taken out of my $3,000 discount. Mind you the $3,000 discount was for my having to repair leather on the passenger airbag cover and sticky parts remaining in the car. Joe’s version of fair continued with his offer for me to drive back 100+ miles on my 2,900-mile Ferrari for repair from his detailer and my paying for the HVAC repair on my own which is crazy. I was tired of arguing with him and fine at accepting only the repair of the leather and found a local place to take care of it at $600 and he refused to pay. Meanwhile he said he had a buyer for my car at 175k if I wanted to sell it which was insulting as it was just a cheap jab. In the end, I am taking care of the leather and HVAC on my own which may cost several thousand all in and so be it. It is cheaper than listening to his lies. For short money out of his pocket, I could have walked away happy and likely bought another car from him down the road. Wish you better luck if you buy a car from Joe.

Excellent - Edsams

My husband and I are very pleased with the way Jorge Ortiz and the other staff of Wantagh Mazda treated us. They are very professional, very natural and simple, no gimmicks. Thumbs up to you guys, Keep it up.

Very Good Experience - dpisa

I was very pleased with the overall experience with Websmart Auto. Ricky Norris had very good communication with me. It only took a couple days from qualifying to signing the paperwork and driving my new truck off the lot. Awesome dealership and sales people.

Rather not say other than use caution and common sense - 2nyc212

Rather not say other than use caution and common sense especially when talking about financing or straight cash buy with this dealership.

I found the truck I was looking for, and they didn't - Mlkedrn

I found the truck I was looking for, and they didn't disappoint! Very helpful and patient as I was running late to pick up my new truck.

The name says it all - Sammy123

No BS, nice clean cars and friendly service every time buying a car can’t get any easier. Just walk in and see for yourself.