118 North Carolina Chevrolet Service Centers

Over the top - LEE11

Just had my Silverado serviced and extra items needed to be taken care of and I could not have asked for better service Melissa and Ben gave it 110% to make sure everything was done perfect. L Starnes

Friendly Body Shop Manager. - Deewman

Your body shop manager was always super friendly when I would deliver parts to him. He was always understanding if I happen to forget a part. Which happened from time to time. Kevin was always laughing and smiling. Definitely made the trip from Va Bch worth it.

Used to love this dealership - but they CLOSED. I... - MAGERD0383

Used to love this dealership - but they CLOSED. I discovered after I had been going to the Southpoint Chevrolet that Performance Chevrolet relocated and merged with Durham Chevrolet and is now HENDRICK CHEVROLET BUICK GMC CADILLAC SOUTHPOINT. Same great service that I used to get, my advisor retired but there new faces and a BRAND NEW facility. Real nice people over there.

Mr. Winters is reliable and honest. He made me feel like... - TinaLunt

Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.

Everyone in the dealership is friendly. - swanner2240

Everyone in the dealership is friendly. They always are eager to help whether it is for service or to purchase a vehicle

Had an appointment for 07:30 today and took my vehicle in - webeatthegeeks

Had an appointment for 07:30 today and took my vehicle in to have them repair a wheel stud, check/inspect breaks, and fix a VVT Camshaft solenoid sensor (extremely common problem with Colorado pickup trucks btw). None of the above, would I personally consider time consuming or extremely problematic. I was also introduced to their foreman and I had a very good conversation with him - speaking of how times had changed and how you couldn't really count on things anymore. I honestly (though in retrospect I now feel very gullible) felt I was in really capable hands so I returned home. Having received no word, I decided to call at 3pm. To my shock, they hadn't even seen the truck yet and I guess assumed it was okay to keep it indefinitely without notice or my approval. There was never any suggestion given that it would be kept for an indefinite duration of time whatsoever. After all, I had a locked-in appointment scheduled an again the issues could be resolved quite easily. I see that after all these years my complacency with Powers-Swain got the better of me. Today reminds me of 2 incidents 35 years prior in which my 1989 Z24 was brought in and it took them a week to diagnose and fix a catalytic converter??? And also another incident in which I had locked my keys in same car 7 miles down the road and they would not assist me. I ended up walking 14 miles grand total in 90+ degree heat because they would not give me a ride back. Later the next day, I reviewed my paperwork (as suspected) to find I had purchased a "roadside" policy which would not only cover costs of (locked keys, battery, flat tires, etc.) but required them to assist me if within x-amount of range of the dealership. Livid, I contacted owner Kyle Powers (owner) to voice my concerns that very next day. To my shock, he "was not familiar" with this policy whatsoever though his very salesmen were selling them. So I see after 35 years time this dealership has not improved regarding customer service whatsoever! I will not ever go back and I suggest the following: Always write down your mileage upon entering service of your vehicle wherever that may be. When my 1989 Z24 entered service (for catalytic converter replacement noted prior) it had almost a full tank. However when I finally received it 5 days later it was almost on empty. *I was told, "Well, sometimes the mechanics will go out for lunch". Also read your paperwork, especially in a military town. With our great servicemen coming and going (here today gone tomorrow), a lot of businesses have gotten used to taking advantage of them. Be certain to get everything in writing and likewise read everything! Don't be made a fool like I was! at Powers-Swain!

I can always depend on Scenic to get the job done right! - dwayne

I can always depend on Scenic to get the job done right! Top of the line, always.

My car had some front-end damage, but they repaired it... - Steven Sanders

My car had some front-end damage, but they repaired it and cleaned it up so well that it now looks brand new. I highly recommend them.

I have used this dealership multiple times to get my... - Ansh P

I have used this dealership multiple times to get my Chevy Camaro serviced and they have never disappointed me. They have nice advisors. Kenny goes above and beyond to help the customers.

Very thorough inspection. - Stephen

Very thorough inspection. They include pictures if anything is bad. They explain things well and have always fit me in when I need it. I feel like I can trust them and they have never tried to sell me something I don’t need. They also give options for different repairs which is really helpful!

Town and Country Chevrolet is the place to go when it - gorelacretia15

Town and Country Chevrolet is the place to go when it comes to great service with a quick turnaround from great people look forward to seeing you guys again

The customer service is very questionable. Bought tires... - Joni

The customer service is very questionable. Bought tires here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where I bought the car why would I pay for them? They also DO NOT honor the coupons that Chevrolet mails to me. I will NEVER be going back here.

Great service and great truck - Buster

Had a great experience at Vann York GM today. Jerel is the type of salesman that makes it feel like a partnership buying a car and got a great deal! Also want to thank Johnny innheirbservuce department for being amazing over the last few years and the reason I bought from them.

Horrible service, a flat tired cause a part in the engine - Maocat0252@yahoo.com

Horrible service, a flat tired cause a part in the engine exhaust, which prevents pollutants from entering the air to return to the engine, after fixing the flat tie the flat tire light and the engine light remained on. After a service call was told this was no big deal and they needed to order the part, however during that time the engine failed, which cost 7000.00 dollars to get a new engine. Lair staff and horrible customer service except for the front desk lady , even after putting a new engine , the mechanics still ding fix the part that deals with the engine particulate because the engine light was still on and had to pay another 500.00 for that part, horrible dealership, service and vehicle, this is what I get for buying American M. Osborne

A very happy new customer! - John 1935

Thanks a lot for your excellent and professional service. I will return soon. Paula You made me feel at home, and I enjoyed my first visit at Wilkinson.