1,907 Ohio CODA Service Centers

Now Baumann Ford - Had my mustang at the service dept. - dvrom

Now Baumann Ford - Had my mustang at the service dept. for a possible harmonic balancer issue. They confirmed it was bad but chose not to work on the car simply because the OEM part was obsolete. The parts dept. confirmed aftermarket was avail same day and was willing to order the part. Instead they took the diag money and sent us packing. I called the Ford dealer on the other side of town, made the appt and they already ordered the part. Extremely poor service to refuse service and still take my money. I have been in service for many years and aftermarket parts are commonly used in dealerships, even though it changes the warranty. Prior to making our appt we were even told we would need to sign a waiver in order to use aftermarket parts.

The staff in the Service area are ALWAYS nice, quick and - tamipage

The staff in the Service area are ALWAYS nice, quick and helpful. Nice on the phone, nice in person.

rattle in new 2018 Honda Touring fixed the right way - J. R.

I want to say thanks to Jim and Matt in the Honda service department for all of the effort that you went to to help find the rattle in my new car. They were persistent on this chore with finding the solution and not just saying tough luck. My new car was in the shop for a couple of days and they lent me a car while the problem was worked on. I believe they and the mechanic went all out to make sure I was satisfied and if I owned Matt Castrucci I would give them a bonus for the efforts that they went to to make sure my car was fixed and fixed properly. I have purchased 8 Honda's over the years from them and this is the reason why. THEY CARE ABOUT YOU AND YOUR CAR !! Thanks again for your help. J. R.

One of service receptionist was not polite. Why they... - mihyunhwang

One of service receptionist was not polite. Why they schedule 7:30 when they start working on the car on 8:00 a m..

Perfect! - jwarren7789

Couldn't have been happier with service at Mazda direct. I trust them and they always do a great job. Anytime I have an issue I know I can count on them to fix it.

I will never, ever buy a Mazda from anywhere other than - md330

I will never, ever buy a Mazda from anywhere other than Mazda of Bedford. We have purchased several new and used Mazdas from this dealer and the experience is top-notch, from start to finish. Sure, the new showroom is gorgeous. Sure, the salespeople are friendly, respectful, and helpful without being pushy. But that's a minimum expectation for a dealership, in my opinion. What separates Mazda of Bedford from other dealers is the team working behind the scenes to support customers. Example 1: six years ago I was working in my home garage on a significant repair to our CX-9. It was a holiday weekend, so I knew I would have an extra day to do the job. BUT, I needed a part that could only be found at the dealership. I called, and they had it. This was late morning on a Saturday. I talked to the parts department and told them I was on my way there as fast I could get there. TWO guys in parts waited an extra 15 minutes after their closing time on a holiday weekend so I could pick up the part. They also talked me through some of the challenges I could anticipate when swapping out the old part for the new one. This is the kind of service and support I have always gotten from their parts department. Example 2: Milo in the service department. Hands down the BEST person you could work with when having your car serviced. He is honest, friendly, and direct. If it's an easy job, he'll let you know and encourage you to get it taken care of sooner rather than later. If it's bad news, he gives it to you straight and lets you talk through options. No judgment, no pressure. If you are thinking of buying a Mazda, do it. They're great cars. And buy it from Mazda of Bedford. I drive past a couple Mazda dealers to reach this one, and I always will!

Mazda of Wooster deserves the highest five star rating - canderson

Mazda of Wooster deserves the highest five star rating for its outstanding service. Mel Jacobs, Logan, and the others in the Service Department set the standards for excellence! Twice during the past two years they have provided top level service when I have experienced breakdowns while visiting family in Wooster. Though my car had not been purchased there, they quickly assessed the needs, developed a plan for repairs, ordered parts, and then completed the repairs in a timely manner. Though the repairs were extensive, they did not exceed the estimate. Every attention was given to careful test driving before the car was returned to me, ready for a 700 mile trip home. Mel and the entire team were helpful, caring, and dedicated to doing an outstanding job. They were excellent at communicating about the repair process, and they even got the car roadworthy so that I could make the return trip ahead of a predicted tornado! I give them the highest possible recommendation! If I did not live in a different part of the country, I would choose them to service my car regularly.

I just visited McDaniel Cheverlet and fell in love with... - ddcox44

I just visited McDaniel Cheverlet and fell in love with my now , new truck !! A big shout out and ty to Shelly Landis to help me get the deal done .... the Black Stallion is home !!

Took our vehicle in for the oil change. They were very... - amani311

Took our vehicle in for the oil change. They were very prompt abaout getting our car in & serviced. They also washed the vehicle as an added service that we did not expect. If they do that for an oil change we know that we'll get great service all the way around. Everyone that we came in contact with was very friendly & helpful. That is something that we hadn't gotten at another dealership.

GREAT PLACE TO DEAL WITH HIGHLY RECOMEND. - DFURR30

GREAT PLACE TO DEAL WITH HIGHLY RECOMEND. STAFF WAS EXCILENT . EXCEEDED MY EXPECTAIONS THEY REAL GIVE IT THERE ALL

We have used this dealership for years. As a family, we... - Meg

We have used this dealership for years. As a family, we have purchased and leased at least 9 new or used cars. Salesmen are great, super helpful, and willing to help. I can not say enough good things about the service department. I recently moved out of state and went to a new dealership. I had a question regarding some service they wanted to do on my car. I called Mentor Mitsubishi told them my concerns and they gave me some suggestions and advice. And in the end, saved over $900 on the repair. I cant say enough good things about the whole dealership!!

We love the customer service we get every time we go to - Loretta

We love the customer service we get every time we go to the dealership. Everyone is helpful and make sure things are taken care of.

I have relationships with other Mercedes dealerships in - jonsonconsulting

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida.

Great Service - JGMansfield

We can always rely on prompt courteous service ,no matter if it is a small matter or a major repair . Gavin Dininger does an excellent job. JG

Well done. - ANDREW

Well done. Thank You. Highly Recommended. The only place that will work on my Sprinter Van.