1,895 Ohio SRT Service Centers

Horrible experience - Ginger not so happy with dealership

Evans is the worst dealership and service department I have ever dealt with. The sold us a used vehicle with a blown head gasket and now my $18000 vehicle is sitting in my driveway with a blown engine. When we took it to their service department they said that's what a saturn vue does. Three times we took it there and every time they said it was fine. We also had to replace every tie rod end and two axles. Which should have been fixed before ever putting it out to be sold. We had to pay 100 deductible every time for each tie rod which should have only taken 100 to have been fixed one time not three

Awesome: Fast & Polite Service! - MAGEEAK

Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due on my vehicle would add about an hour to my time, so I set up my work laptop to kill some time. Not long after I settled in and got to some work of my own they were coming to tell me that my vehicle was ready! That's a great kind of problem to have!

went in for oil change waiting and lady came said they... - jimkadlecek79

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

Great customer service - Kaseyfish

Amazing staff, great customer service, cleanliness of the facility, definitely coming back for any service needed for my Toyota! The customer service reps kept me up to date on the status of my repair and estimated wait time!

Fast, Friendly and Fun! - sean

Fast, Friendly and Fun! As advertised! Staff smiles, very accommodating atmosphere with very competitive pricing.