1,254 Ohio Used Car Service Centers

Perfect! - jwarren7789

Couldn't have been happier with service at Mazda direct. I trust them and they always do a great job. Anytime I have an issue I know I can count on them to fix it.

I will never, ever buy a Mazda from anywhere other than - md330

I will never, ever buy a Mazda from anywhere other than Mazda of Bedford. We have purchased several new and used Mazdas from this dealer and the experience is top-notch, from start to finish. Sure, the new showroom is gorgeous. Sure, the salespeople are friendly, respectful, and helpful without being pushy. But that's a minimum expectation for a dealership, in my opinion. What separates Mazda of Bedford from other dealers is the team working behind the scenes to support customers. Example 1: six years ago I was working in my home garage on a significant repair to our CX-9. It was a holiday weekend, so I knew I would have an extra day to do the job. BUT, I needed a part that could only be found at the dealership. I called, and they had it. This was late morning on a Saturday. I talked to the parts department and told them I was on my way there as fast I could get there. TWO guys in parts waited an extra 15 minutes after their closing time on a holiday weekend so I could pick up the part. They also talked me through some of the challenges I could anticipate when swapping out the old part for the new one. This is the kind of service and support I have always gotten from their parts department. Example 2: Milo in the service department. Hands down the BEST person you could work with when having your car serviced. He is honest, friendly, and direct. If it's an easy job, he'll let you know and encourage you to get it taken care of sooner rather than later. If it's bad news, he gives it to you straight and lets you talk through options. No judgment, no pressure. If you are thinking of buying a Mazda, do it. They're great cars. And buy it from Mazda of Bedford. I drive past a couple Mazda dealers to reach this one, and I always will!

Mazda of Wooster deserves the highest five star rating - canderson

Mazda of Wooster deserves the highest five star rating for its outstanding service. Mel Jacobs, Logan, and the others in the Service Department set the standards for excellence! Twice during the past two years they have provided top level service when I have experienced breakdowns while visiting family in Wooster. Though my car had not been purchased there, they quickly assessed the needs, developed a plan for repairs, ordered parts, and then completed the repairs in a timely manner. Though the repairs were extensive, they did not exceed the estimate. Every attention was given to careful test driving before the car was returned to me, ready for a 700 mile trip home. Mel and the entire team were helpful, caring, and dedicated to doing an outstanding job. They were excellent at communicating about the repair process, and they even got the car roadworthy so that I could make the return trip ahead of a predicted tornado! I give them the highest possible recommendation! If I did not live in a different part of the country, I would choose them to service my car regularly.

Took our vehicle in for the oil change. They were very... - amani311

Took our vehicle in for the oil change. They were very prompt abaout getting our car in & serviced. They also washed the vehicle as an added service that we did not expect. If they do that for an oil change we know that we'll get great service all the way around. Everyone that we came in contact with was very friendly & helpful. That is something that we hadn't gotten at another dealership.

We love the customer service we get every time we go to - Loretta

We love the customer service we get every time we go to the dealership. Everyone is helpful and make sure things are taken care of.

Great Service - JGMansfield

We can always rely on prompt courteous service ,no matter if it is a small matter or a major repair . Gavin Dininger does an excellent job. JG

Excellent Experience! - Paul8877

Mid-Towne is awesome! Very awesome people! I'm glad I found your website. We will be back and tell others about your business. Thanks!