787 Ohio Used Car Dealers

A Great place to get a vehicle. - bushjudy100

A Great place to get a vehicle. And the people are very helpful and nice.

I haven't heard anything back from them yet but I heard... - keliat

I haven't heard anything back from them yet but I heard they are good

Nice collection good price good service fast service - Mando

Nice collection good price good service fast service great customer care honest and trustworthy customer support

CLEVELAND CONSUMERS. - rkwike

CLEVELAND CONSUMERS....BEFORE YOU SHAKE HANDS, you may want to double and triple check with the salesman, the used car manager, and the store manager at Montrose in Cleveland that they actually will sell you the car. We offered to purchase a car at this dealership and the offer was accepted. We shook hands with the salesman and a manager. We were paying cash so were asked to wait while the papers were drawn up for sale. An hour later (after being told repeatedly the papers were coming and would not be much longer, the used car manager came over to say that they could no longer sale us the car. They counteroffer was to have us finance the car so the could get their kick back from the bank (and we had already told them no during the negotiations). I flipped over the business card of the salesman that referenced wanting to earn business through trust? I don't think this is the way to do that. I would strongly strongly urge consumers to be cautious if you plan on shopping here. I reached out to headquarters to share my experience and have not gotten a return call. GOOD LUCK!

They didn't want to sell a car that day they said I had - hotminute1963

They didn't want to sell a car that day they said I had no pre qualified status for them they didn't do financing

I have sent in (2) request about the vehicle I was there... - pmeloche

I have sent in (2) request about the vehicle I was there to see / Went to the lot on a Saturday and look around for 20 Minutes , At no time did any one come out to ask to help myself. When inside to see if there was any one that could help. Noted that they were chatting and one there cell phones but was not helped. / Purchased in a vehicle different seller

One of the best places I’ve been to take care of you got - Ty Lopez

One of the best places I’ve been to take care of you got me a great deal on a Honda would definitely recommend to everyone when it comes to use cars and Cinncinati. This is the place to go.

■●BUYER BEWARE●■ Found my new ride on Facebook with PHD - KathleenRamey

■●BUYER BEWARE●■ Found my new ride on Facebook with PHD Auto Group. After days & hours of research, they offered more bang for the buck. Car Gurus said it was a great deal and it truly was! Can't begin to say enough about Matt & Ashley! Very accommodating & extremely friendly. According to carfax it was in an accident. Asked the manager what kind of damage there was and from the photos and what I was told, bumper skin. OK, not a big deal. Well it's the morning after purchase, discovered I was lied to. They accident obviously was a bit more extensive. The liftgate (which still has junkyard part #'s on it) and other parts as well. Hit so hard the plastic is buckled inside. The drivers side was hit evidenced by bondo & a bad paint job & the overspray left behind. The front bumper doesn't even line up, so I can only assume damaged up there too. Contacted the dealer, said it's off the lot & my problem! At this point, I'm left no choice but to contact The Ohio Attorney General and Attorney Greg Reichenbach. I can't stop reflecting on our trade. The manager went down $2k on my trade offer because they put it on a lift and discovered a leak. I didn't want to walk away from the deal over $2,000. So he & I walked outdoors and distinctly said to him, you had the opportunity to put our vehicle on a lift and go through it with a fine tooth comb and I'm not afforded the same opportunity with the vehicle I'm buying from you. Im taking you at your word that there is nothing wrong with it. There's so much wrong... You don't want to accept the return and it hasn't even been 24 hours, which would have been the easiest & most decent and reputable thing to do. We will take the route to get our desired outcome. Update: While discussing situation on the phone, a man stating he was the manager, threatened if we followed through with our complaints their would be repercussions on our end. I Sir am not not happy with this entire deal nor your threat! ** Please look at the reviews on cars.com for this dealership. It seems this is common practice for them!**

Never responded to my request, had no information on the - Susan5

Never responded to my request, had no information on the cars on the lot, unprofessional

This dealer was great to work with. - Scott S

This dealer was great to work with. The sale was smooth and easy. The price was fair. When we found a problem with the car on the drive home, they were very responsive and helped us with the necessary repair. Highly recommend this dealer.

Very courteous, friendly and helpful. - dhebdo

Very courteous, friendly and helpful. Sorry we couldn't make a deal, but truly appreciate the quality of service!

When I first did my research on Reel's Auto, I was a bit - Caleb

When I first did my research on Reel's Auto, I was a bit skeptical since the vast majority of reviews were 5-stars and I figured there was a possibility that this dealer could have bought fake reviews or paid to have negative reviews removed. I can confidently say that after visiting the Chardon branch yesterday, I have full faith that every single 5-star review is well-deserved and accurate. I visited Reel's Auto to purchase a 2016 Ford F-150 from Micheal Ostello. He was more than gracious to me and my wife, answering any questions I had about the truck. He allowed me to take the truck for a few hours up to a Ford dealership so I could pay for my own inspection. When I came back and made a reasonable offer, Micheal and Dan did not hesitate to accept it and start the paperwork process to get me approved for a loan. Before I left, Micheal made sure to fill up the gas tank (about $100 in value) and program a second key fob for me (another $400 in value). I could not ask for better treatment from a dealership, going above and beyond to make sure my needs were met. My favorite part of visiting this dealership is that it is owned and operated by veterans who genuinely care about and give back to the community. Everyone who works here are down-to-earth and more than willing to sit down and just have a normal conversation about anything as opposed to the stereotypical auto salesman who simply wants to buy and sell at a profit. From my experience, this organization is one of the most genuine businesses I have ever had the pleasure to work with, and will most definitely be coming back for any future vehicle needs and recommending them to anyone else.

No one came out to greet us. - Sheila

No one came out to greet us. The truck we was looking at looked perfect in photos but not in person it had rust everywhere.

Great deal and delivery on a 2022 Bentley Continental GT. - a52wkhi

Great deal and delivery on a 2022 Bentley Continental GT. A few minor missed items

were excellent to work with and made the whole process - iamclark99

were excellent to work with and made the whole process enjoyable. To top it off, Adam made sure my daughter had everything setup for her connected services and took the time to show her all of the features of her new car before she drove it off the lot. Thanks guys!

Complete smart-xxx on the phone. - Don't do it

Complete smart-xxx on the phone. The Gm was very disrespectful. When I let him know he was a smart xxx he proceeded to cuss me even dropped an F bomb for my children to hear.

Excellent service from start to finish. - Y

Excellent service from start to finish. Friendly staff, fair prices, and a smooth buying experience. I highly recommend SIS Motors LLC to anyone looking for a reliable vehicle.

Very helpful. - bjinpville

Very helpful. Honest. Went the extra smile for me. Bought 2 vehicles from these guys over the years... always a good deal and good service and support.

Very good customer service, made buying my new used van - spazmoorehead

Very good customer service, made buying my new used van easy and convenient. They even brought it to my door from 166 miles away. Had to pay for Carfax, but very pleased otherwise. Would recommend

Richard was fantastic to work with! - Sandi

Richard was fantastic to work with! Fast and efficient! We’ll definitely go back soon

I have been a Tansky Toyota customer since 1984 and have - powell.10

I have been a Tansky Toyota customer since 1984 and have always received excellent service. This visit my contact was Ryan who was thoughtful and kept me informed of the progress on my car and items that needed attention. I was confident when I left that my car was in great shape and would be fine until my next visit in 2,500 miles.

The special way they handked our buying our ar was - faye.m.sparks

The special way they handked our buying our ar was outstand! Everything went smoothly and we are very happy....Thank you all at Ted's Aunto Sakes, Inc.

Problem with transmission from day one,seat belts cut.... - perk1957

Problem with transmission from day one,seat belts cut. Couldn't find issue to fix transmission and won't go the 50/50 to help fix it because they couldn't find the problem and said the company that does work for them couldn't either. Problem is it was looked at by a transmisssion shop who said it needed rebuilt or changed and that was ignored but they paid to have him look at it. Now the transmission has to be replaced or rebuilt at our expense only and it has been an continual problem. We were told by an Police officer it should have never been sold with seat belts that way we only got silence we they were told and now we have to see they get replaced to be legal. The salesman was and is awesome but he can only do as his boss allows. We love the truck itself and they aren't easy to find. We said that we would go back when we got ready for another truck again but once the truck was ours things changed service wise and our attitudes have changed.

Absolutely the best customer service experience I have - lbush1964

Absolutely the best customer service experience I have ever had. Not only went to the max to see I was satisfied, but drove 6 hours to deliver it afterwards. God bless them.

Response was great. - crewbillcrew

Response was great. Communication was excellent. I worked with Ray and Heath, they were very helpful.