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I have enjoyed all my experiences at South Hills Ram.... - lauren.tobin
I have enjoyed all my experiences at South Hills Ram. They are easy to work with and do quality work. Would definitely recommend them for purchasing and service.
Top Reviewed Service Specialists At This Dealership
Express Lane Service Advisor
Very pleased with this dealership. Our 3rd time... - Raw
Very pleased with this dealership. Our 3rd time purchasing here in the last year. Mike Bauer was great to work with and we always have a great experience.
Well Jeff, you just lost another customer. I made my... - CG
Well Jeff, you just lost another customer. I made my service appointment including a rental car for today. When I arrived at the dealer at 8am after my 30 minute drive, they informed me that they did not have a rental for me. They asked if I could wait but I had appointments which is why I needed a rental. I asked for a loaner instead which they said they have NONE....can you imagine a dealership this size and they don't have a vehicle to cover an appointment with a customer? And your staff let a previously loyal customer (me) leave your dealership extremely unsatisfied. Moving on....
DONT GO TO THIS SERVICE CENTER!!!!So I have a 2016 jku... - Jordanpalmer2424
DONT GO TO THIS SERVICE CENTER!!!!
So I have a 2016 jku rubicon with only 24,000 miles on it and the motor has a tick coming from the driver side of the engine. Not a big deal to me it’s fixable.. BUT what I do have a problem with is this service center and how messed up they are...
So I called them in March ( some time in the 3rd week of March) to schedule a appointment to get this fixed under warranty. I told them that “I have a tick coming from the driver side of the motor” they said bring it in on April 5th and we will get you taken care of.
April the 5th comes I pull up to the service door around 7am and they let me in. I then walk over to the row of guys sitting there. I tell the guy “im not in a rush but..I do need it back by this weekend” I also asked them to check out this noise coming from the bell housing.so leave and hear I’m thinking that since I scheduled an APPOINTMENT!! that they would be able to get it in same day or next day right...so Monday night comes and I get a phone call saying “hey there is a tick coming from the engine. We also checked in to that noise coming from the bell housing and we didn’t hear anything but it’s most likely the throw out bearing your hearing.... WE CAN REPLACE IT FOR YOU FOR $900 bucks”... I was like well if your “tech” said he can’t hear anything then why would I replace it? OH TO UP SELL I GOT YOU 😉... so after I said no I will wait till it fails completely.RIGHT THEN AND THEIR the guys attitude changed and was like ok “we will get this warranty work done”.. I was like ok. so Wednesday afternoon rolls around I hear nothing. Wednesday night I called.The guy was like “we still have to get it in.. it’s going to be a while because it’s going to take up a bay.. I wasn’t happy because what was the point of making a appointment then! WAIT A MINUTE they didn’t get the up sale and warranty work doesn’t pay as much as socking the customer directly.... so they pushed my Jeep aside to do other work... I’m not STUPID.... I worked in a dealership before...
So I messaged them Thursday morning and told them I wasn’t happy and that I needed my Jeep fixed for this weekend... I never got an answer until later Thursday night saying it was in the garage and it would be done for Friday ok w.e thanks. so Thrusday night comes and I get a call saying your Jeep is done. but that was quick🤔. I pick it up and I drive home. I get home and it’s ticking the same if not worse!. I Immediately call them back and tell them it’s not fixed and I was dropping it off first thing Friday morning.
So I pull up Friday morning and I walk in and the guy I was dealing with basically ignored me and I said hey did you get my video..he snapped and said yes I did. and walked out.. ohhhh ok thank you!!! Then the mechanic guy called me over and we walk out... he tryed telling me that that is normal and this and that I called b.s.. he then goes on and tells me they don’t replace all the rockers and lifted because the service bulletin says not to... wait the paper you gave me says you did 🤔.. so I tell them if there service paper was current and the top was just replaced then it’s got to be the head. He said no theses don’t have head failures... so what else’s would it be... ether you lied or you know the head is junk.. plus it on every dam web page you can find that the heads,rockers,and lifts go out... so he knew what the problem was and they just don’t want to fix it... because it takes time to do it and warranty work doesn’t pay as much as socking the customer directly... and I bet you if I said yes to them replacing the throw out bearing my Jeep would have been done ASAP! Because they could profit from it more... so anyways they took it back and here it is a week later no Jeep... and no answer on it...if this is how your going to treat customers then I won’t ever recommend this place for service.. I let Mopar/Jeep know already of this shady business.. because it’s crap.
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Alfa Romeo of Wilmington Pike IS AMAZING! The service was... - Marsha.Sinanan
Alfa Romeo of Wilmington Pike IS AMAZING! The service was courteous, quick, lease car dropped off to me in NY! Thank you Eddie & Jamie! A+
Great people who go above and beyond to get u in the... - cherokee112376
Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased
Worst service department ever. This place used to be... - JM
Worst service department ever. This place used to be great but has rapidly and gone downhill. You couldn’t pay me to use this place again. The service department is a joke. The service manager Kathleen Must loose potential customers on a daily basis. Be warned, DO NOT bring your car here. They will screw it up and make you pay for it the next time your being the car in.
I have had my Fiat 500x for a few years now and I... - Samantha
I have had my Fiat 500x for a few years now and I absolutley love it! (I named her Pearl)😆 Unfortunately it did have a recall, but it was still under warranty. When I first arrived I did not have the best service, but after some time discussing things a mechanic named Dan stepped in to help along with another man, Austin. They clearly seen the issue and did all they could to resolve it. It took a few trips, but it was well worth it. Dan and Austin got me a very nice rental for the time that my car was in the shop for the recall. (It was red, so I called her Ruby lol) I was expecting it to be in the shop for a couple weeks because the repair was a rather big job... Dan kept me up to date all along the way, he would call when it was convenient, or text, he even sent pictures through the process! And to my surprise after just a week I got the information from Dan and Austin that my car was ready for pick up! I was very impressed with the fast and wonderful service from Fiat of Erie! I am very grateful for both Dan and Austin helping me through the entire process! It is employees like them that make a customer happy and want to come back! Thankyou Dan and Austin for getting Pearl back on the road again and making me a very happy customer! Your hard work and friendly service is greatly appreciated!!😁👍
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
Excellent Service - Kelsey
Excellent customer service. Quick estimate made upon arrival and friendly staff. My car had significant damage and looked back to brand new when completed. The team made a stressful experience a little bit easier.