2,575 Pennsylvania SRT Service Centers

Just stopped for express oil change. - tk22222

Just stopped for express oil change. Was informed it would be 2 to 3 hours as they were short staffed and lunch time. Blah blah. So much for express. Bought my car there new and have had pretty good service up until now. Maybe should eliminate this service and stick with appointment only service.

I tried 3 times to get my oil changed at the express bay.... - FRANK G

I tried 3 times to get my oil changed at the express bay. Due to my work schedule it is hard to get there early enough to get an appointment. The first time i was turned away. The second time i was informed they were short 2 employees. Today i get there and it is a 2 hour wait. I tried to call and make an appointment but was told they couldn't and to go to the express lane. I will take my business elsewhere.

Excellent dealership for VW's. - Ranchero

Bertolet's service dept is great. They are very efficient and courteous. Thank you Chris. The best salesman in the world is Andy. He knows everything there is to be known about the cars he sells. He is also very, very computer savy!!! The entire Bertolet family makes you feel welcome at their dealership. Thank you Bertolet Volkswagen.

I have never been to a better service department than JL - redgtx

I have never been to a better service department than JL Freed's. It is top notch and a pleasure to go there. At JL Freed's you are meet with a smile and alway in a positive attitude. The service technician's are polite and honest. They never try to over sell or pressure you into purchasing something you don't need. When I leave I have a good feeling about my car that's is in top notch condition. Even the other customers in the waiting room rave about the service. Let's face it you buy the car once but service it many times throughout it's life. I made the mistake of purchasing a different brand than Honda and I can say first hand their service is the pitts. PLEASE don't make the mistake I made. I regretted it from the first week I purchased it. I just wish JL Freed expanded to sell other brands than Honda. You are the best.

Damaged our Ford F150 - Nancy

Took our F150 in for the recommended spark plug change and now the truck is not running properly. There is no doubt in my mind that they screwed it up by not changing them per specs. This is not the first time they tried to bilk us. Should have not gone back.