1,609 Pennsylvania Used Car Service Centers

Promised in day, it took weeks to fix a lift gate on my - Phil Wenger

Promised in day, it took weeks to fix a lift gate on my 21 Subaru Touring XLT. No communication. Finally to a wrong phone number after correcting it twice, I got notice the motor was in. Then after driving and dropping the car, we find it needs a 2nd motor, waiting another 48 hours. We take the car home and the close button goes into the frame, improperly installed. I fixed it myself. Folks at York say, “no compensation for warranty work, why should we give a xxxx.” We are switching dealerships. Love the car, HATE the service department at Ciacoca. Even worse, sales folks said loner for life. New ownership won’t honor contract. Service says NO LOANER. EVER. Driving to and from the dealership is just salt in the wound. Go to Lancaster. Their folks care and serve customers.

The service department was outstanding. - Mandy W

The service department was outstanding. Brian was very knowledgeable and informative. The parts department was also very helpful. I will definitely bring my car back for service!

I love going there always helpful and the ladies are - Summersjermaine

I love going there always helpful and the ladies are amazing and helpful and Patrick too lol I hope things don't change with the new owners because they a great team there

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

I hope we can get a clarification or credit for a - David Rose

I hope we can get a clarification or credit for a complimentary oil change and tire rotation from the Fred Bean Honda dealership regarding a $513.98 charge for a $5.50 wheel stud replacement. Including an offensive charge of $44.98 listed as “customer pay environment/supplies for repair order”. My local mechanic told me the repair should be around 1-1/2 hours so maybe $150-$175. At Beans Honda the labor hours were not listed just a labor total of $429.95 to install a $5.50 part. This certainly feels like what the president refers to as “greedflation”. I was flabbergasted to say the least. I got a very vague soft reply from management about their concerns for customers but nothing specific like a name to call or a credit voucher…..something tangible. I’ll remove my comments when I feel Beans Honda takes customers reviews seriously. Thanks

Pleasant greeting, accurate time wait, needed extra work - dmlm555

Pleasant greeting, accurate time wait, needed extra work but was offered a ride home...then decided to wait since extra work was begun immediately.

Where to start. - Plastics-man

Where to start.... my car was to be fixed for a warranty item and it took days! My wife and I had to beg for a loaner car! Then when we were notified that our vehicle was ready, it was very dirty and missing parts of the headliner. With the greasy hand prints everywhere in the car and myself ordering parts to replace the missing ones, I DO NOT recommend this dealership in any way!

Staff is always very friendly and helpful! - ann.lewis

Staff is always very friendly and helpful! They kept me updated regarding the work being done on my vehicle! Facilities are always clean. (Restrooms)

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE... - MDC1

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE IS CONSISTENTLY OUTSTANDNG IN ACCOMPLISHING MY EVERY SERVICE NEED. I HIGHLY RECOMMEND HIM AND HIS SERVICE TEAM

Took my Hyundai Elantra Hybrid in for service. - cmjt890

Took my Hyundai Elantra Hybrid in for service. Went to service desk they had all my info in computer. Dan asked for my keys and stated he was moving car around back and would call when done. This took appro 2 minutes at best. Went back when called advisor went over new key fob and went around back and moved car to front door for me. This lasted at best 10 minutes. What else could you ask for ?

Very responive - John Van Cleve

I had an esoteric problem with my radio. I called and was connected to a very nice lady named Emily. Because the radio is part of the complicated electronic system that involves the phone we traded calls. But she was very responsive and told me how to correct the problem.

Problem was resolved. - smiller

Problem was resolved. Brake fluid may not have been added after line bleed. Was fixed.

Car service - abh123

I had to bring my nissan juke in to get checked out because of a recall notice i received in the mail. Employees were kind and and informative. Service was quick.