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CRIMINAL LIARS - mtetreaut
We sent out 2009 R-350 Mercedes in for its scheduled B-Service. The listed services to be performed included an oil change, oil and air filter change, various inspections, a brake fluid flush and a tire rotation. They charged $675 for a glorified oil change.
However, the brake fluid fill cap was never even opened and I could tell that the tires were not rotated based on a curb scuff that was on the passenger front tire.
In addition they identified 3 CODE RED EMERGENCY services that needed to be performed. All of which I declined and instead took the car to Protech on Plainfield Pike for a second opinion.
1 - Replacement of brakes - Inskip wanted $700 - I did the job myself for $80 in parts from Autozone.
2 - Replace boot on Left Front Outer CV Joint - $649 - Protech did a thorough inspection of every boot, inner and outer, left and right, front and rear and could not find a tear, scratch or nick. INSKIP LIED
3 - EMERGENCY OIL LEAK at the seals to the oil cooler - $679 - Protech cleaned the area, inspected the seals, traced the leak back to the gasket on the oil fill ($30 part) INSKIP LIED.
DO NOT GO TO INSKIP - they will turn your $600 outrageous oil change into a $2700 service visit based on lies and fabrications of fake service.
BEST PART - The idiots at Inskip missed the fact that the seal on the transmission pan was nearly gone.
Worse Mercedes Benz dealership - RBlaze
I did go to Viti when I first got my Mercedes. Once I realized their service department rep was lying to me, I had to leave. He and I were the only two people in a conversation. He lied to his boss and changed the service record to support his story so it wouldn't look like he made a mistake. That mistake cost me over $500. When the Service manager realized what happened, he offered me a $250 service credit. A Service Credit? Really? From a company that lies to customers? I told them to keep it, I would never do business with them again. Very happy with Mercedes Benz of Westwood.