Service prices - Hundai2017
He took the time to explain how much would the service for me cost and in how long would it take me to have my car ready
Great! - Ecor567
I worked with Christian to purchase my new 2018 Sonata Hyundai early in December. He was extremely helpful, patient with me and courteous, as was all the staff on a very busy Saturday. About 1 1/2 weeks later I went back to see Christian to get a refresher course on how to use all the new features and to have my plates put on the car. Again Christian was readily available and very helpful. This was the third Sonata I have purchased through Tarbox and found this time it was actually an enjoyable experience. In the years I have been dealing with this company they have worked hard to make buying a car and servicing that car a pleasure for the purchaser. Thank you, Christian and Tarbox!
very poor experience - deana23
I brought my car into the dealership for repair of my sunroof after it broke in the open position while I was driving it.( this was a known problem with this make and model.) Initially when my husband dropped my car off he was asked " are you going to wait." The service department had my car for 15 days. On several occasions they were asked to contact us with an update but each and every time we spoke with the service department it was because we contacted them!!! When we picked up the vehicle we were told it was detailed but the tape was still on my windsheild and there were smudges and fingerprints all over my windows. Our experience with the service department was horriable and we will never purchase a car from this dealership in the future!!! It's very unfortunate because the service we received when leasing the car was amazing!! David Brock was very knowledgeable about the vehicle and it was great to work with him! I feel there is a big disconnect between the sales department and service department.
I took my Toyota to Fox because I was getting poor gas... - rameses4444
I took my Toyota to Fox because I was getting poor gas mileage. They did a "diagnostic" and happily took my $49 but told me I'd have to leave the car overnight so they could do a more detailed diagnostic.
Fool me once, shame on you. Fool me twice, shame on me.
Needless to say I did not leave the car, nor shall I ever return.
While I was there I noticed a tremendous number of employees with seemingly nothing to do. There was one who's title must have been "part go getter," another "money taker," and a whole gaggle of "stand arounders." This dealership has A LOT OF OVERHEAD AND THAT MONEY'S GOT TO COME FROM SOMEONE, and it's NOT going to come from me.
Service - Glenng03
Hi i wanted to say the service dept is excellent ...I had a problem with my headlights on my 15 optima with the headlights being stained on the inside Carl the service manager had me come down was very nice and professional and with in a week and a half James called who is great as well and said my lights were in and that same day were installed ......fantastic experience would highly recommend