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Probably the worst experience I have ever had a... - Eighthwander
Probably the worst experience I have ever had a dealership. Joseph McDougal Jr Is a finance manager turned GSM and his experience shows. I went in wanting to see numbers on the 2022 G70. He came back to me with a ridiculous number per month. When I asked how he got to those numbers he couldn’t tell me. He also told me that leasing was different with Genesis which I thought was bogus and soon as he said it. I left and thought I would try my hand at the 2021. I had gotten numbers on a 2021 a month before I came in on the 2022 and the payments were 450. Joseph worked numbers and they were almost the same price as the 2022! I let him know that I had a much cheaper price last month and he told me the leases changed on the 2021. I checked and it had not. They were better this month! He talked over when trying to explain to him that the leases were the same and then told me not to talk over him! I’ve never been treated like that at any dealership. I hung up and called Genesis of Concord and they were absolutely amazing. The numbers were exactly what I calculated. Concords numbers were 300 dollars cheaper than genesis for same car! I drove 2hrs to get my car! Joseph could have had an easy sale but instead let his ego get in the way. Never will shop here again. Joseph McDougal Jr Should work on his customer skills and professionalism. I will be going up the chain at Peacock to make sure they know who they have running the desk.