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My husband Brian Lewallen had our 18/Mirage Vehicle... - Tine Underwood
My husband Brian Lewallen had our 18/Mirage Vehicle inspection done 4/16/20. did amazing job on the car,Friendly,explained everything about it
Had 5 free oil changes with used purchase, after first... - edwin914
Had 5 free oil changes with used purchase, after first change had oil leaking from drain plug. Went back with correct drain plug washer to be replaced correctly which they did not do first time. They said it would be done. Home with no further leaks. Next oil change asked to have everything ready for inspection when I arrive which they agreed upon arrival they did not have the filter nor drain plug brass ring so I went home to change oil myself. Found that the first oil change they did not change drain plug ring after I brought it to them and only tightened the ill fitted washer they used to the point it was bent and partly hanging off evn after I brought the part to them. I notified them about this and requested to have my name removed from the constant texts for service reminders. months later still getting texts for service with the same response of "oh you were not taken out of system, I will remove you now and no further contact will happen." You think after me complaining to the service manager and front desk clerk that I would not have a Big Wheel brought here for a pedal replacement they would get the picture, but, here's that text reminder again. Good Grief!
apparent lies about parts. - Jerry D
I have been to Love Mitsubishi a few times to try to find parts for my 2017 Mitsubishi Mirage and was told each time that they DID NOT get Mitsubishi Mirage Parts. I've tried several times. The latest Was today (8/26/2019) I'm looking for a locking gas cap. I was told to go to somewhere like AutoZone because Love DID NOT have Mitsubishi parts. I am shocked that Mitsubishi allows such behavior from their franchises.
Dealership worked with me to get the interest rate and... - fmjfmj
Dealership worked with me to get the interest rate and monthly payment that best fit my budget. The car is very sporty and fun to drive. Dealership is always helpful in resolving problems.
Definitely Recommend Andy - Kelly G
Andy was a pleasure to work with. He went above and beyond making me feel welcome. The process was quick and easy. I will definitely recommend Dick Smith and Andy.
Great salesman - Jrdixon84
Went to Hoover since drivetime sold the car we wanted from under us We went to Hoover and was greeted by a young gentlemen named Brandon nations who Was very professional and was very accommodating. With all paperwork signed we had our new car. He gave us a follow up call today to make sure everything was set in stone. I really highly recommend him as a sales men who knows who to treat his coustomers with great respect.