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Just brought our CLA250 in to have the brakes checked.... - Williams-Steelers65
Just brought our CLA250 in to have the brakes checked. Our normal agent was on vacation so Marybeth took care of us. Our brakes and rotors needed replaced and all work and labor was covered under warranty. Long Service Department is Top Shelf Service!!!
My son’s Porsche Cayenne broke down in Greeneville and... - Irwin5
My son’s Porsche Cayenne broke down in Greeneville and had to be towed to the dealership. The service department had a very long wait and I called the GM, Mike Fraiser to see if anything could be done. He had a cancellation and got me in the very next day for a proper diagnosis and estimate. Jeff in Service called me and got things moving right away, I was extremely pleased. I certainly appreciate this dealership and how I am treated every time!
Johnson City, TN
Highly pleased with the timely, professional service by... - Cheri Henderson
Highly pleased with the timely, professional service by Robert Posey.
Time estimated to get work done was much longer than my... - Jim F.
Time estimated to get work done was much longer than my actual time to get the car back. Nice. Great job but pricey. Multiple problems from struts, oil leak, and regular maintenance all taken care of. Even honored competitor’s discount. . Wish there was a loaner car for the level of service but the shuttle was timely and friendly.
I don't recommend for service!! Take your car to an... - HaveSkill
I don't recommend for service!! Take your car to an independent Benz mechanic!!
I inherited an old vehicle that had been sitting around. I took it to them early, for my appointment, and they didn't get to it as scheduled. Didn't answer, and didn't immediately return my call after I called to see what the hold up was.
When I got the inspection checklist, it said everything was good but it wasn't, so they clearly just filled it out without inspecting the car. At pick up, they said they only work on newer Mercedes and that one of the parts I knew I needed, was no longer available. Waste of time and money to be lied to on a checklist and find out what I already knew. I'll never go back there again, nor shop there.
Two stars because I had been to their repair and body shop (the collision center is a separate part of the property) years ago, and they work on all makes and models and they did a decent job on a honda for me.
Perfect - mojo
Anthony Moore is a excellent car salesman he took great care me, I would recommend anyone for Anthony thank you my experience overall was great.
Jeff and the service team saved us!! - Michelle G.
My husband and I were driving home to Texas after a visit to PA. We stopped in Memphis for the night and the next morning, ready to get on the road, we discovered we had a flat tire. We purchased the total tire/wheel warranty through Mercedes Benz so we decided to reach out to the local Memphis MB dealership to see if they could help us. Jeff, in service, said to bring the car in. They had the same tire and would be able to squeeze us in between their appointments. When we arrived, we were helped right away. The replacement of the tire took about an hour, which was great since we wanted to get on the road quickly and came in without an appointment. Jeff and the entire service team took very good care of us and we really appreciate their help! We were very lucky to find Jeff and THANK YOU Mercedes of Memphis!!
I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney
I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town.
thanks pro auto