29 Tennessee Subaru Service Centers

Just came in to get a screw out of my tire and it took 2. - JOYCESWAFFER1

Just came in to get a screw out of my tire and it took 2.5 hours. Had an oil change with appointment that took 3 hrs. I think you have a scheduling issue. The tire no appt but got there first thing.

Great job on fixing what I could afford, but missing a - mchildress76

Great job on fixing what I could afford, but missing a picture of my husband and me that was in the dashboard cubby. Where is it???

John and Reggie the best. - ShonS

John and Reggie the best. Great communication and awesome customer service skills. Try them out.

3 reasons to choose Grayson Subaru: Hayden in Service, - SubaruDad

3 reasons to choose Grayson Subaru: Hayden in Service, Abigail in Sales & Joe Fowler in Management. This team is everything you need for buying and maintenance! Hayden is awesome at taking care of anything service related. Just call and he will set you up! Abigail is one of the best salespeople I have ever worked with! She is knowledgeable, kind and absolutely believes in getting the best deal possible for ALL of her customers! Joe keeps everything running smooth! He used to be in sales when I bought a previous car and he still remembered the family and made sure we were taken care of once again!

Efficient and timely service department - willing to go - bapainter05

Efficient and timely service department - willing to go the extra mile to provide customer satisfaction - Kudos to Chris and Seth for making this happen -

Rob is awesome. - Patrick S

Rob is awesome. He takes great care of me and makes sure my Ascent is in tip top shape

Everyone is courteous. - Mp

Everyone is courteous. They are efficient. They provide accurate information regarding the car. It’s a good experience.

This dealership has relocated to Lee Highway, I've been - Chattanooga89

This dealership has relocated to Lee Highway, I've been twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to get the service I came in for. She didn't do a thorough walk around upon check-in either. This was my first impression of the dealership service center. Lucas Weir on the other hand is a godsend in comparison. Luckily, he was assigned to my appointment the second time I came in. He was friendly, patient, knowledgeable, accommodating, thorough and efficient. I will be requesting him every time.

Asked for 60k service minus oil change and air filters. - abaster4

Asked for 60k service minus oil change and air filters. Also, requested brakes be checked and changed if needed. $1800 later-charged for oil change, filters, and brakes were never checked. Changed air filters the prior week…should have been obvious, aside from me telling them. I expected them to recommend wiper blades replacement(my rear wiper had the rubber piece clearly dangling), but no mention. Had been avoiding bringing my car to them due to poor customer service during previous visit….im done with this dealership

I could go into great detail about my experience with... - sandrawyrick

I could go into great detail about my experience with this dealership since buying a new Subaru there in 2016. Had a recent service problem which continued to escalate into other problems. The service manager was so unprofessional, she never returned any messages. We ended up having to deal with the general manager which also took several trips. The customer should be taken care of the first time.

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom

Bought new 5 years ago, great CROSSTREK at a fair price.... - jimmy

Bought new 5 years ago, great CROSSTREK at a fair price. It has been fantastic! Every time I have had service it’s been very good. Myra helped us this time and she was excellent!