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Courtesy Subaru

Kingsport, TN

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20 Reviews

1220 E Stone Dr

Kingsport, TN

37660

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20 Reviews of Courtesy Subaru

September 05, 2022

Excellent customer service! They went above and beyond to make the car buying experience as painless as possible. We paid MSRP for my new Crosstrek and they were helpful through More

by csullivan08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
February 01, 2022

Easy processes, they were helpful and patient. Fair price. I would buy from them again More

by Skibumm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
November 27, 2021

Just picked up my new BRZ yesterday and it couldnt have gone smoother. Got a good deal, no b.s. and even got to drive it off the showroom floor. After 15 years and now my 5th vehicle purchased from Courtes More

by Jlaster99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Dutton, Jamie Bush
September 15, 2021

I could go into great detail about my experience with this dealership since buying a new Subaru there in 2016. Had a recent service problem which continued to escalate into other problems. The service ma More

by sandrawyrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service representative at Subaru and general Courtesy manager
April 12, 2021

Duane Dutton was a very friendly salesperson. He took time to explain the details of the car and to help us make a decision for the car we wanted. More

by phillipbates
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Dutton
January 22, 2021

We like this dealership. This is the second car we have bought there. We will return when we get ready to trade again. We try to trade about every four years. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duwayne
November 19, 2020

"David" (AKA "Dave Reynolds" according to other reviews) in the service department was terrible to work with. My family and coworkers who have used this business have been given loaners in the past when the More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Reynolds
September 07, 2020

Sales rep and Service advisor have been outstanding. Helping us choose the right vehicle (Subaru Ascent Touring 2020) and we have been so very pleased with the vehicle at 1,000 miles. Sooo comfortable. More

by Pat and Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat and Perry
May 25, 2020

Great Experience The sales staff was very knowledgeable and helpful. they found the car that I was looking for and provided me with the best buying experience that I c More

by jeanette-1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan McKissick, Jamie Bush
January 27, 2020

Fast, efficient and pleasant. Everyone was very helpful. Friendly staff and quick in the process of in and out the door. Received good service from the beginning to end. More

by awhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Baker was the sales associate and he was bar none AWESOME! He should be given a raise. I will make this person and dealership my go to when at all possible.
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