172 Texas Genesis Service Centers

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

After reading so many reviews about Hacknet Credit - cousinsdave74

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Made promises they didn't keep. Took 5.5 months to... - riddler

Made promises they didn't keep. Took 5.5 months to complete. Said I owed them $9,000 on day it was finally ready. First I ever heard of extra charges. STAY AWAY! SCAMMERS!!

We thought owning a Genesis would be a luxury car - Chris Kenney

We thought owning a Genesis would be a luxury car experience. Not so when you deal with Irving Genesis service department. Had an appointment for 3 months, car was there for 2 weeks with no follow-up from anyone and repairs were not made. We never got a call back from Ken Srv. Manager, David Pearson Srv. Director nor the GM. Finally just went and collected our car. We will contact Genesis Corp to advise we will never buy another Genesis nor another Hyundai - bought one for our daughter for graduation. There's no reason for the poor service, lack of communication and disregard of common courtesy.

The valet service-center-locator from this dealership was - Jack D

The valet service-center-locator from this dealership was excellent. Paperwork was a breeze working with James Henning. The driver was very professional arrived on time. When the car was ready, they called and set a time for the delivery that was convenient for me. Overall, it was a pleasant experience.