209 Texas Kia Service Centers

RECALL SERVICE - 2013kia

THE SERVICE WAS EXCELLENT FROM THE TIME I ARRIVED TO WHEN THEY TURNED IN MY VEHICLE. THEY TOOK EXTRA STEPS TO ANSWER MY QUESTIONS AND WITH INDIVIDED ATTENTION

personalized service, great deal, overall great experience - CServin

Ronni Vandever went out of his way to accommodate my needs while purchasing a vehicle from Auto Group of SA . They allowed me to test drive the car I was interested in. I felt trusted and pampered. Just the way it should be when making a large investment. Thank you Ronnie!!!

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

Service Professionalism At it’s BEST!!! - Ezliving22

Highly recommend Waco Kia services. Friendly greeting- Josh the Service Manager took Ownership for complete customer satisfaction. Wasn’t sure what was wrong with my car at a total blank. They had me in and out in very minimum time . Courteous waiting area . Full service form beginning to end.. walked me to my car washed it. And made sure I was satisfied with the whole experience. Turns out it was just the battery. Thank you Josh and Waco Kia !!!!

I have purchased two vehicles there and have had no - jersey0118

I have purchased two vehicles there and have had no problems until the motor needed to be replaced under warranty. They replaced the motor, but the AC takes forever to blow cold now. It worked great the day before I took it to be worked on. They refused to fix what they messed up. Even told me that they don’t disconnect any AC parts when changing the motor. I called two other KIA dealers who both disconnect the compressor when changing the motor. I need to take them to small claims court to get back what I pay for the AC. They told me I had to file on and serve corporate and not the dealership. Tried customer service twice and was waiting over an hour each time with no human to talk to. I wish they would just admit they messed up and fix it.

It's easy to access. - alma40us

It's easy to access. Appointment was easy. Let me know of recall on the vehicle.

I am doing the survey for World Car in New Braunfels, - Sergey Barannikov

I am doing the survey for World Car in New Braunfels, Texas which is located in the United States of America.

Service personnel were always helpful. - japenuelaz

Service personnel were always helpful. The replies to inquiries were prompt and informative and provided service work progress. Informed throughout the service progress with updates. Will continue to have my beloved KIA Soul at this dealership.