3,962 Texas SRT Service Centers

Excellent and quick diagnosis of problem with our - beverlyadamstv

Excellent and quick diagnosis of problem with our vehicle. Exceptional customer service. We are proud to be customers of Park Place Porsche!

They definitely seem to prefer white clients over anyone - Dat Gurl

They definitely seem to prefer white clients over anyone else. There were 4-5 people who saw me walk in for my service appointment but didn’t even acknowledge my presence. The receptionist was impolite & looked annoyed that I was speaking to her, while another employee was down right condescending. Thankfully the service rep was decent and got me taken care of. I am looking to trade-in for a newer model but I refuse to be treated like a second class citizen. So if you’re white, you’ll likely be fine. Though you probably ought to read all the other reviews on this place. If you are among the nearly 75% of the people of color who reside in San Antonio, be prepared for racism & poor treatment.

When our vehicle broke down they were there to help get - Jim

When our vehicle broke down they were there to help get us a shuttle to dealership and got us into a loaner while it's was repaired. They went above and beyond. I highly recommend them to anyone.

ISSUE: Intermittent problem w/ Remote Key Entry /... - jaxxmedd

ISSUE: Intermittent problem w/ Remote Key Entry / Locking, VEHICLE: 2020 Ford F-350 Dually Pickup. Vehicle has developed problem as noted. Onset @ 2 weeks ago. Sent Email two (2) days ago, requesting’APPT’ w/ Service Department to have issue evaluated / repaired. Received reply either late last night or this morning to contact Service Mgr., for appointment. Telephoned today about 1000 hrs and spoke with ‘someone’ in Service Dept. Initially polite and said would look for my “information “. He then told me they could ‘get me in on Friday, 03/12/21. Today is 03/09/21. I then asked if I were to bring the truck / Remote Key and have someone just “check the battery” and replace if needed? He said “No” that would have to be done during a scheduled appointment, “Friday the 12th!”. I told him that was “ridiculous, to have to wait wait three days to have Remote Key battery checked”! I further told him that was “poor Service”, “asinine Service policy”, and that I would just take my vehicle somewhere else for “real service”! To be unable to have a Remote Key Battery checked and possibly replaced on a walk-in is about the poorest Service I have ever heard of!

I went here to service my truck and ended buying a car... - Christophergehlen

I went here to service my truck and ended buying a car that day also. Everyone was so nice and considerate! I have really come to appreciate this dealer.

Another Laredo disappointment. A simple oil change took... - mgreen767

Another Laredo disappointment. A simple oil change took the whole day. You can stand there for hours and nobody will ask if you have been helped. They damage my vehicle and I am still waiting for the damage to get repaired.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

David and his staff always provide great customer... - Conciege

David and his staff always provide great customer service. They make sure I understand what my car needs and all necessary fees. They always give me a fair price and do a job that makes me feel safe and secures my investment in my vehicle. They're always friendly and I never take my car anywhere else.