3,962 Texas SRT Service Centers

This is my first time financing and it has been a real... - Jenni8510

This is my first time financing and it has been a real great first time. The employees are nice and helpful. The manager does anything he can to help you. MUCH appreciated! :D

Thank you for taking care of my new vehicle. - mlrhales

Thank you for taking care of my new vehicle. Great service, Carl Beale kept me informed of service status and when service was finished. Everyone working there was pleasant to talk with, reflecting on how much they enjoy the company they work for.

THANK YOU FOR EXCELLENT CUSTOMER SERVICE May 21,2025 - brilliantstar

THANK YOU FOR EXCELLENT CUSTOMER SERVICE May 21,2025 To: The Director, Jeff Barlow and Customer Service Representative EJ, at Mike Shaw Kia, CC,TX Service Department, SPID. I wanted to take moment to express my sincere appreciation for the exceptional customer service I received from you and your team at Mike Shaw Kia, CC, Tx SPID. Your dedication to ensuring customer satisfaction did not go unnoticed, and I wanted to extend my warmest thanks. From the moment I reached out to your company, I was impressed by the professionalism, courtesy, and efficiency of your customer service team. Your prompt and helpful responses to my inquiries made a significant difference in my overall experience a customer. I would like to highlight specifically the responsiveness to meet and exceed a solution resolving a complex issue, providing valuable detail, taking the time to ensure an understanding and explaination. Your expertise and commitment in going the extra mile truly made a difference. The Director, Jeff Barlow set a prime example how a business should be run and how customer service should be handled. My Customer Service Representative, EJ ensured the routine set before him was carried out flawlessy with genuine hospitality and human kindness. This is the second time, of two times, I have been shown the courtesy and professionalism when my situation was dire. Ya'll are 2 and 0. Batting a thousand. Mike Shaw Kia, SPID Service Department is top notch. They have my business and will continue to have my business. Nice Work! Keep Going! Sincerely, Missy Morrison