20 Utah Kia Service Centers

Jerry Seiner maintenance folks are very knowledgeable and - travelingtim

Jerry Seiner maintenance folks are very knowledgeable and friendly. They do a fantastic job on regular scheduled maintenance as well as any other tasks your vehicle may require. They are still the best price for diesel oil changes.

i would give them 0 stars if that was an option! - Brandon Bagley

i would give them 0 stars if that was an option! I took my car in to the service department to have a sensor looked at. They sent me home twice without doing anything. The third time I took it in they sent me home with a dead battery (a problem I’ve never had before and wasn’t the reason it was in the shop). When my car died on the side of the road I called to see if they could come and jump my car, Alec from the service department told me it’s not their fault and I have to deal with it myself. Very unprofessional and their customer service was horrible.

Clueless Service Department - JJ747

Took my vehicle there to get a coolant leak fixed under warranty. They initially tried to claim it was an engine oil (the puddle beneath my vehicle was GREEN liquid). I had to take photos of the green liquid and open a case with Kia headquarters to get them to fix the leak. It took a total of three trips to the dealership and they only found the leak after i told them to add tracer dye to the cooling system. I still remember the "Service Manager" bragging about how many years of experience they had. Bought some oil filters from their parts department before doing the first oil change. They sold me the wrong filters. When i called to ask if they had the right ones in stock the parts manager said "Why so you can buy them somewhere else?". I had to explain to him that his ace parts department had sold me the wrong filters and i was going to have to make another 60 mile round trip to get the right ones.

I will never take another vehicle to this dealership! - Robalabama

I will never take another vehicle to this dealership! I went in twice last week because my car said there was something wrong with the hybrid system (I have a Kia Optima Hybrid). I don’t know if the mechanics here are lazy, incompetent, or just downright stupid, but both times I was told everything was totally fine. The second time I was even told it would be a few days because they were going to have a hybrid specialist look at it. When I picked it up, they didn’t mention anything about the hybrid system, just said they had essentially reset the engine light. Here it is, four days after I picked it up for the second time, and I’m still getting warnings that the hybrid system is broken. I will never come here again. They are completely worthless. I will avoid Kias in the future, and especially anything from Doug Smith dealerships!

Take time to care - Russ Hansen

I recently bought a Honda Accord from Forrest Motors. They are great guys low pressure you can tell they really care about what they do. My whole time working with them I felt like they really cared about my situation and where very personable. I WILL BE buying from them again.

I love this dealership’s service department! Edwin just... - blairt

I love this dealership’s service department! Edwin just genuinely seems to care about me as a customer and ultimately has saved me hundreds of dollars by being honest and doing business with integrity. If you have car problems, this is the dealership to use‼️❤️❤️

In my eyes customer service is everything. - Abbie Huntington

In my eyes customer service is everything. A company is only as good as its customer service. My husband and I were traveling late at night when our 2023 Kia Sorento malfunctioned in the middle of an intersection. We took it to the nearest Auto Zone since we were out of town and it was late. We got the codes printed out and cleared. We scheduled an appointment with Young Kia and took it in to get looked it. I was extremely frustrated with Larry Nebeker & his unprofessional way he handled things. He wouldn't even look at the car. He was confrontational and it was handled very poorly.