306 Utah Used Car Dealers

The worst experience I’ve ver had with a dealership. - Jeff

The worst experience I’ve ver had with a dealership. I HAVE TEXT EVIDENCE OF EVERYTHING AS WELL! Ulysses and Marty (the manager) sold me an F-150 on Wednesday. I was texting and calling them throughout the prior week to coordinate the details for picking up the truck (I had to fly out from SF). On Wednesday Ulysses and I agreed that once he ran my credit check they would take the car off the market. I gave them permission to run the credit check, Ulysses texts me back and says it all looks great and that the car will be taken off the market. At that point I coordinated with two of my friends to fly out with me, rented a car, bought all the plane tickets and locked everything in for the trip out Friday morning. I texted and told Ulysses I was booking this trip now and he responded “Great! What time do you arrive on Friday?” By the next morning I was notified via text that they sold the truck to someone else. I ruined my friends plans, lost all the money and have a hard credit check on my record for the next two years now, which will impact my ability to get a better interest rate. These guys were truly unbelievable. I had to apologize to all my friends for ruining their weekend plans (for one of them it was his birthday weekend). These guys have shown no remorse and are completely unprofessional, unkind, and absolutely criminal. NEVER WORK WITH THIS PLACE!

True to their word - bridges7

I finally found a truck I had been searching for over a month online at State Street Truck stop. I spoke to Jolene who was very professional and helpful. I decided to purchase the truck based on Jolene's recommendations as I live in CA. She was precise and accurate in her description of the truck and was willing to go the extra mail for me through the whole process. I flew into Salt lake and was promptly picked up and driven back to the agency where we spent about 30 minutes filling out the paperwork and soon I was on my way. Very clean purchase and it was a pleasure working with Jolene and also Ron who was very helpful. My experience at State street was simply outstanding. I strongly recommend anyone to consider State Street Truck stop if they are in the market for a truck. You can't go wrong with these folks. They are the real deal!

CRAP CAR, CRAP SERVICE - jeff x lee

If i can rate them with no stars i would. I bought a jeep from them a month ago and it went in for cosmetic repair and i haven't seen my car since then. They've been lying to me saying that they fixed the problems and having me wait for parts so they can put on but i've talked with other mechanics and they said that the longest time it'll take to repair the car is a week at most. When i bought the car it was working fine but after the cosmetic repair it doesn't work anymore. I agreed to buy a working car and that is not what i got. The management there is unprofessional and the staff is always on their cell phones. Also when i call to talk to the manager or one of the dealers they would always tell me to give them my name and number so they can call me back which they hardly do. Never buying a car here again.

Helpful guys, the body work on their cars looks good - Igkri

Helpful guys, the body work on their cars looks good everything properly fixed! Good experience

When I first went to this dealership, I met Graig, he was... - bearcoyote2215

When I first went to this dealership, I met Graig, he was a very friendly guy. He told me that the car I was going to purchase was still in the shop, and that it would be ready in a couple of days. The car wasn't ready in a couple of days, more like weeks. I was starting getting furious,Graig wasn't giving me any information on what was going on with the car, I was about ready to go somewhere else to purchase a vehicle. I had had my loan check for almost three weeks. Finally I was able to go and pick up my car, he had priced it really well for the year and the condition of the car. But not too long after the car had been purchased. I received a phone call from the bank that gave me the loan, That they had not received the title. The bank finally was able to get the title, but it was a couple of weeks to a month after I had purchased the car.

Everyone at Washington Auto Sales are great to work with.... - brentonsegler

Everyone at Washington Auto Sales are great to work with. They are very friendly, honest & you know that they will treat you fair. I would highly recommend going to them for the purchase of your next vehicle. If they don't have what you want on the lot, they will find it for you!