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Terrific Dealership - FBOMBARD
Every vehicle purchase is an adventure. The dealership wants to maximize their profit and the buyer wants the best deal. This is my second purchase at St. J. Dodge Jeep Ram. I came back and will come back because they are reasonable to negotiate with. I've walked out many times when buying a new vehicle. I didn't have to do that here. Both parties were satisfied with the deal. As it should be.
Top Reviewed Specialists At This Dealership
Helpful, and no pressure. - stoof
While the vehicle I purchased, a 2020 Jeep Wrangler, basically sells itself, the salesperson I worked with was great. Jedman Snow was knowledgeable, very helpful, and most important to me never tried to pressure me.
Don, treats us well. He's not pushy and I appreciate when... - pastorkevinhorion
Don, treats us well. He's not pushy and I appreciate when I have something in mind to purchase, he doesn't try to sell me something I don't want. He knows his stuff. Great experience
Absolutely horrible! All around aweful experience. My... - Ashley
Absolutely horrible! All around aweful experience. My "great car" they sold me died. Only owned it two years.. And I spent one of those years agruing with them on what they did sell me.. Not to mention when they had to replace stuff under WARRANTY they sent the car back with all the plastic on the inside popped off. Glad they were sold..wouldnt go there again if they were the last place on earth... Wish this would let me give no stars...
I’ve been a loyal customer for 19 yrs and purchased 11... - Katie
I’ve been a loyal customer for 19 yrs and purchased 11 vehicles and had never had anything but positive experiences!! I you haven’t purchased a vehicle from they you need to! Highly recommend!!
I highly recommend purchasing your next vehicle from... - Ajackson59
I highly recommend purchasing your next vehicle from Stephens CDJR of Bennington. The customer service from Blake and Jason was top notch. They answered all of my questions, were easy to communicate with, and got me in and out of the dealership in record time. You guys are amazing and looking forward to doing business with you in the future!
Terrible overall - Molley12
I would like to express how extremely terrible my buying experience was at Summit Jeep. How I am extremely unhappy and feel taken advantage of. Every step of the way was completely frustrating and done wrong. From letting me take the new car home for a night, then making me take my original car back. To the paperwork that was filled out incorrectly over and over and over not exaggerating.
I myself had to point out the numerous paperwork errors and tell them to take it back to fix it before I would sign anything.
The interest rate after I was already approved and locked in for changed over night and twice again after the initial approval.
It made me so uncomfortable I had to leave at one point.
Another major issue when reviewing my purchase agreement was that I was promised $18k for my Nissan Rogue trade-in, plus the new jeep rebates. What they did instead was added the rebates from the Jeep to their surprise $6k lower trade-in price that was never told to me for my Nissan. So all along I thought I was given my asking price for my trade-in and was not. I never actually got the rebates off the retail price of the new Jeep. When leaving the dealership the day I signed the contract no one ever gave me options of how to take care of my new registration or offered me ways to work it into my financing.
I have not even had my 2019 Jeep Grand Cherokee for one month yet. A piece of plastic body molding by my drivers side window flew off while I was driving. I was/am mortified. Buying this brand new vehicle that costs $50,000 is not something that should be falling apart within the first years let alone the first 30 days!
I brought my Jeep to the the dealership to have someone check it out. His response was that “oh that must have happened when they unloaded it off the truck the bracket is broken that’s the only way that could have happened.” So that means Summit dealership taped or glued this broken piece back onto the car that I bought as “brand new” and never even told me that it was broken. I feel so uneasy just worrying about what else they have covered up or have hidden from telling me about this car. Today I got the piece replaced at Summit Jeep. I walk out to look at my car and the new piece they put on is scratched and they scratched the side of my Jeep putting it on. I am appalled. All they did was apologize and say they’d fix it sometime in the future and they would call me. Nothing else.
I am to the point where I don’t even want this Jeep anymore and never had the happy thrill part of buying this new car. Overall I would never tell anyone to go to this dealership. This is the worst experience I could have been delt and I can’t believe they conduct business this way.
extremely Satisfied! - Savannah
Brileya’s Jeep is a 2 hour drive one way for me and totally worth it! I stopped by my local Jeep dealership and they were vultures! I didn't want to be sold. I wanted help choosing what I needed and wanted because I had my eye on 3 different models. Brileya’s helped do just that! They took the time to explain the features of each vehicle and how it would perform for what I wanted and needed it for. The experience wasn't a push to buy the most expensive vehicle, it was genuinely aimed at getting me the vehicle best suited for my needs and my wants. I will definitely go back! I recommend them to anyone in the market for a new or used Jeep because my experience was undeniably satisfying and I'm in love with my Jeep Cherokee Trailhawk!