Service and body shop horrible - Rfcoz
Our car was in there shop 3 times for being hit in accidents, everytime it had to go back in the shop because it wasn't done correctly, they never aligned the car after one accident and it ate the front tires off the car, there fix they aligned it and put used tires on it that were not the correct size. They never checked the rims for being bent just repainted them. They buffed the front headlight through the first layer of plastic the insurance company paid to have the light replaced it never was done. The last time it was covered in over spray and the 2 rims were never checked or painted. When contacting them was told the problem was being looked into. My exwife brought the car in for winter tires and an vermont state inspection and the mechanism told her it would fail due to brakes and rotors being rusty. When she came home I was very angry pulled the wheels and showed her the brakes were less than 6 months old and were still like new as for the rotors they looked perfectly fine its vt rotors get rusty. Filed a complaint with the BBB and the service manager lied and was rude. Second time the owner contacted BBB and I excepted her answer talked to her on the phone, we set up a time to bring in the car and insurance papers for the accident. When I called the day of the appointment to confirm it I was told there was no appointment scheduled. Lmao they just wanted a good report back to the BBB. Stay clear of the dealer ship in Springfield Vt.
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