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Horrible service department. They charged me an hour... - Big Lez
Horrible service department. They charged me an hour labor just to look at my license plate lights and told me what I already knew that the wires are corroded, and they said I need to buy a new one. NFW I'll fix it myself. They didn't do anything else I asked them to do most importantly I asked them to look at my tail light that is burning bulbs and they forgot to do that! They also failed to check my starting issue which I said is not the battery but they tested that anyway when I said not to. And when asked what they can do about my bolt that sheered off they put in the notes just bolt is missing. It's not missing it's sheered inside and needs to be drilled out. The incompetency of these people is absurd, they should not be licensed to work on Fiats.
Very comfortable experience - bds05759
Very comfortable experience
Just an oil change but was done quick with a nice vaccum o - HMC1965
Very good service department. Always try to fit you in when the schedule is full. They explain clearly what the service entails. I highly recommend Foster Motors!
Service and body shop horrible - Rfcoz
Our car was in there shop 3 times for being hit in accidents, everytime it had to go back in the shop because it wasn't done correctly, they never aligned the car after one accident and it ate the front tires off the car, there fix they aligned it and put used tires on it that were not the correct size. They never checked the rims for being bent just repainted them. They buffed the front headlight through the first layer of plastic the insurance company paid to have the light replaced it never was done. The last time it was covered in over spray and the 2 rims were never checked or painted. When contacting them was told the problem was being looked into. My exwife brought the car in for winter tires and an vermont state inspection and the mechanism told her it would fail due to brakes and rotors being rusty. When she came home I was very angry pulled the wheels and showed her the brakes were less than 6 months old and were still like new as for the rotors they looked perfectly fine its vt rotors get rusty. Filed a complaint with the BBB and the service manager lied and was rude. Second time the owner contacted BBB and I excepted her answer talked to her on the phone, we set up a time to bring in the car and insurance papers for the accident. When I called the day of the appointment to confirm it I was told there was no appointment scheduled. Lmao they just wanted a good report back to the BBB. Stay clear of the dealer ship in Springfield Vt.
Service has been slow both times my car was taken here.... - jld1991
Service has been slow both times my car was taken here. For this visit, I called to confirm that the inspection would be free given I did not purchase my car there and was told it was. However, I was charged for the inspection and was told that it was only free if I bought the car from them specifically. I advised them that I had called in advance and the manager would not refund. I will not be returning to this dealer and given the customer service from both Jeep dealers (Midstate and Key) I have been to, I will not be purchasing another Jeep in the future. This was my 1st experience with a Jeep and it will be my last.
went in for an oil change and at the same time I was in... - email@example.com
went in for an oil change and at the same time I was in need of some tires the parts girl found me a super deal so i had them install right there . And the service was quick and friendly .
Great service! - SJB-2014Wrangler
5 Stars to the service team at Stephens Jeep in Bennington VT! I have a 2014 Wrangler and love it! Had my first real service related issued this week. Jason got my Jeep right in, did the evaluation, and fixed it same day! Very pleasant staff. Ride back to work from David until service was complete. Also very nice. Never fun to have to get a repair, but Jason and the staff took the stress away! (and I will be looking at those Gladiators when they come out in 2020 Jason!) Thanks for making a service visit "not so bad".
SCAM. False advertising of events & they get you there... - Anonymous
SCAM. False advertising of events & they get you there just to try to get you in a worse situation(that they originally put you in).