Service on a 2014 Dodge Caravan - walter
Ashley was my service advisor, she was great. I left my vehicle overnight without an appointment. She worked with the technician to make sure it was fixed correctly and that it was completed as promised. Definitely a 5 star experience with Ashley. I highly recommend her
Top Reviewed Service Specialists At This Dealership
Audi / VW Service Advisor
Great customer service!!! - Jesse123
I bought a car from John a few weeks ago and my experience was phenomenal. I drove over from Albany NY, about an hour and half from the dealership. The staff was curteous and very friendly. John made the experience fun and easy, and even gave me a slice of pizza while we were closing the deal. I would recommend this dealership to anyone and I will continue to purchase and service my vehicles at Langway.
Thanks so much for a great experience guys & I love my used GMC Terrain!
Holiday Tire Trouble Resolved with Ease and Professionalism! - bstriker23
My wife and I are most grateful for the expertise, generosity, and prompt service provided by Ray Chaloux and his service team this past holiday season! We had drove up to Vermont to see family for Christmas several weeks ago. Unbeknownst to us, we drove over a nail during the journey. When we went to leave Vermont to drive home to catch a flight that evening, we discovered that our front passenger tire was at 11 PSI. Anxious about not being able to make it home in time for our trip, we rushed to Walker Volkswagen in Barre and talked to the Service Adviser, Ray, about our situation. He helped to assuage our anxiety, and assured that the problem could be resolved quickly. They serviced our 2016 Volkswagen Jetta most efficiently, and after waiting in the very accommodating "waiting area" for less than 30 minutes, we were safely driving home. Ray and his team know how to provide true top-notch customer service! If we are ever in a tough situation again, we will certainly think of Walker Volkswagen in Barre first! Again, our sincerest gratitude to Ray and his wonderful team. My wife and I wish them all every happiness in this New Year!
Awesome!!! - Credit score queen
I drove home in the nicest Acadia they could find for me to fit my budget. I smiled the entire way. One hour drive!! They worked with me until we all were satisfied. Also...they told me I had the highest credit score they had ever seen !
A major upgrade!! - gkxpress
There has been a mayor improvement in the service dept. at Shearer VW. Nice to experience the new refurbished customer area. It took a while but it was worth the wait.